Working as the Team Lead for NSS Operations, main responsibilities include Escalation
handling, reporting to the higher management on ongoing projects, resource management.
 Operation and maintenance of CS and PS NEs including MGCs, MGW, IMS, SBC SE2600,
STP, HSS, UPCC, USN and UGW.
 Updating DB, conducting health checks and providing rootcause analysis for any hardware

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related anomalies or degradation in KPIs.
 Maintains the service delivery level within the agreed SLAs.
 Perform shift routines and prepare daily and weekly reports on network faults and activities.
 Perform parameter modifications.
 Performing basic changes in accordance with the Change Management process.
 Customer Complaint Handling & Call flow analysis
 License Loading on CS & PS Core Nodes including MSC, MGW, IMS, SBC
SE2600/SE2900, STP, HSS, USN, UPCC & UGW
 Traffic rerouting for Ufone Traffic
 Core KPIs i.e. MOC, MTC, HO, LU, PSR, SMS-MO, SMS-MT, ASR analysis and
demarcation to appropriate teams in case of any degradation.
 Extraction of daily report like RCA Reports, VVIP service quality Reports.
 Maintain the records of NETWORK issues.
 Support in finalizing the SOPs Processes for the department.
 Analyze inter-network traffic trends, help to decide whether to expand capacity or make
necessary contingency plans.

Configuring New Carriers on Soft switch (Huawei SoftX3000)
Configuring New Carriers on VOS 3000.
CDR reconciliation
Resolving Technical Issues at Carriers end (VOIP) and Resolving Issues at (TDM) side with major carriers of Pakistan (Telenor, Mobilink, Warid, Zong, Ufone & PTCL).
To participate in the weekly meetings and provide feedback.
Assist in automation of existing processes, ensure timely delivery.
SIP, H.248 , MGCP, Primarily doing troubleshooting with these protocols
Monitoring Traffic RTP sessions in SBC (Session Border Controller)
Monitoring Soft switch (Huawei SoftX3000) Alarms, Traffic, Trunk Utilizations.
Monitoring Three Gateways (Huawei UMG 8900) and three Nuera gateways.
Signaling Link establishment with the Carriers at TDM end.
Complain handling and troubleshooting problems at TDM and VOIP end.
E1 deployment and CIC configuration at Carrier End & E1-testing via Dedicated calls.
SIP, H.248 , MGCP, Primarily doing troubleshooting with these protocols
Openfire Monitoring for BUZZ (Wi-tribe APP).
Hardware & Software Installation for Nuera TMGs.

Working as Core Network Engineer at VIVA MS Project.
My responsibilities include:
1. Operation and maintenance of CS and PS NEs including MGCs, MGWs, STP, HSS, UPCC, SGSN and GGSNs.
2. Updating DB, conducting health checks, providing root cause analysis for any hardware related anomalies or degradation in KPIs,
3. Coordination with network performance management team for the resolution of any degradation, IREG for roaming subscribers related issues, analyzing daily CS and PS KPI trends including IuCS traffic (Erl), CST, VLR count, IuPS/DT traffic, Attach/Active subscriber count and Attach/Authentication success rate.

CORE NETWORKS ENGINEER, LCC PAKISTAN PVT LTD
NOV 2014 TO MARCH 2016
Hands on Experience on NEs
 MSOFTX3000, UMG8900 & SBC SE-2600
 Hardware Installation, Version & Patch Up gradation, License Loading, Software Configuration
 Integration with Datacomm Switches
 Integration with OMO
 Hardware & Software ATP
 DB Audit/Cutover Plan preparation
 Commercial Cutover

On Job Learning
1. NEs Covered
 MSOFTX3000 (Basic Hardware Infrastructure, Boards Functionality, Connectivity, KPIs)
 UMG8900 ((Basic Hardware Infrastructure, Boards Functionality, Connectivity, KPIs)
 M2000 & U2000 (Extensive KPI Monitoring using these two servers)
 Knowledge of Basic Formulas used in KPIs
Projects
1. HD Voice Enabling on 3G MSCs & MGWs (Nov 2015 to Dec 2015)
 Basic Configuration for HD Voice
 Over 10 different Scenarios Testing & KPI Monitoring for HD Voice
 Appreciation from Huawei Management for Active Participation in all the Activities

2. MSC Pooling (Nov 2014 to present)
 Basic Configuration for MSC Pooling
 New 3G Sites Definition with respect to Pool Perspective
 Successful Disaster Recovery Testing of Nationwide MSCs and MGWs involving over 20 plus Activities and multiple scenarios along with Extensive KPI monitoring Reports generation & sharing with UFONE & Huawei Management
 Appreciation from Huawei Management for Active Participation in all the Activities

3. TDM BSCs Migration (Dec 2014 – July 2015)
 Successful Migration of 33x BSCs in UFONE Network, Extensive KPI monitoring for BSCs Migration, Reports generation & sharing with UFONE & Huawei Management
 Customer Appreciations from Managers and Regional Managers Ufone for Successful Completion of Project