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概要
- Currently working as Senior Network Engineer in Revenue & Process Assurance Department of Nayatel Pvt Ltd Isb.
- Responsibilities include: performing SOP Compliance audits of different departments, ensuring SOPs updation, performing revenue audits, Calls Quality Assurance, KPI monitoring of different departments.
- Managing USF, Jazz FTTS & Zong FTTS projects.
- Ensuring timely completion of projects by monitoring Project Progress and coordinating with stakeholders.
- Previously worked as Corporate Account Manager for Customer Care Department at Nayatel Pvt Ltd Isb.
- Worked with Corporate Solutions Team of Nayatel and dealt with Domain Hosting, Web hosting, Email hosting, Email Relaying, DNS Hosting services at Nayatel Pvt Ltd
- Past experience of working in IT Department of Roots Millennium School Isb.
- *MS Project Management *BS Computer Sciences
- Having work experience of more than 8 years in IT Sector and Education Sector.
- Quantitative Research in IT sector of Twin city regarding Employee Ingratiation Tactic and its impact.
- Expertise in understanding customer requirement and presenting the best possible solution as per industry standards.
- IT Trainer at EDO Office and Roots Millennium School System.
- Conducted training sessions to train peers regarding new technology.
- Freelancing (Operations Management, Project Management, HR, Sales and Marketing).
- Proficient in verbal and written communication skills.
项目
工作经历
Senior Network Engineer
•Currently working as Senior Network Engineer in Revenue & Process Assurance Department of Nayatel Pvt Ltd Isb.
•Responsibilities include: performing SOP Compliance audits of different departments, ensuring SOPs updation, performing revenue audits, Calls Quality Assurance, KPI monitoring of different departments.
Project Manager
Managing USF, Jazz FTTS & Zong FTTS projects.
Ensuring timely completion of projects by monitoring and working on trackers and coordinating with stakeholders.
Managing 14+ cities collectively.
Corporate Account Manager
Previously worked as Corporate Account Manager for Customer Care Department at Nayatel Pvt Ltd Isb.
Worked with Corporate Solutions Team of Nayatel and dealt with Domain Hosting, Web hosting, Email hosting, Email Relaying, DNS Hosting services at Nayatel Pvt Ltd.
Expertise in understanding customer requirement and presenting the best possible solution as per industry standards.
Proficient in using CRM modules and managing tickets.
ICT
Lecturer Computer Sciences
I had done lectureship in Govt. Degree College. I had mentored Matric, Fsc and Bachelor level.
computer expert
teacher
