Manage all the business operations related to Sales & Import. Develop, implement and review operational policies and procedures. Coordinate with sales team in identifying principal products. Work with sales team to convert potential clients into key accounts. Conduct weekly meetings with team to discuss performance of key accounts, to set the team goals & road map. Manage and keep track record for all the shipments and orders. Follow up with Sales Team, Imports Team and Freight Forwarding and Clearance team for setting daily targets and their performance accordingly. Direct reporting head of operations (Business Development). Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations. Identify and address problems and opportunities for the company. Responsible for due diligence of all operational activities

Rule of Thumb: Being creative & curious to bring new product initiatives, continuous enhancements. Stay up to date on technical knowledge of relevant system components as well as alternatives available on the market and in the open source community.

• Coordinate with product management to team in manage product life cycle for assigned modules, from strategic planning to tactical activities.
• Review product functionality gaps highlighted by implementation team for possible inclusion in the product.
• Review implementation and provide feedback / recommendations.
• Periodically review customer implementation track and support issues to gather input for potential product improvement.
• Gather materials for product improvements by engaging in research as well as carrying discussions with managers.
• Carry out thorough market research, competitors’ research, policy impacts & technical feasibility.
• Close the loop with QA to ensure product quality and adherence to automated test coverage and code quality.
• Work with product marketing on product explanations, lists of key features and enhancements used for sales & marketing materials.
• Assist in planning for customer focus groups when needed for specific areas.
• Work with sales, marketing, and support to ensure customer satisfaction goals are met and ensure that the product supports the company’s overall strategy and goals.

• Regular coordination with the Operation Department on Product Ids and assignment of Id batches.
• Thorough research work is carried out related to the Id and relevant data is acquired.
• Respective attributes are populated on the CMS (Content Management System) template and is sent to the Quality Control Department.
• Data review done in coordination with Quality Control Engineer / Operations before Publishing the Datasheet to the customer.

• Review the report generated by the Site Engineers.
• Review/Analysis of method statements done by Service Engineers regarding the Aperto Lucent
MRI Machine manufactured by Hitachi Company Japan.
• Monitor the Deployment of the MRI machine and the Console in Gantry and Console room respectively.
• Connecting the labeled cable wires on respective connecters on power board, bringing the machine in the operational mode, powering the console and the computer system for software, connecting the GC Table with the machine.
• Unpacking the coils, performing initial set of tests to check the level of deviated reading of the test before Electrical Shimming for future references.
• Mechanical Shimming undergoes followed by Electrical Shimming.
• Tests are to be carried for GC offset, GC Slew Rate, followed by ECC test.
• Performing Long Time Constant and Short Time Constant Test, Residual Magnetization Adjustment test is to be carried out.
• Other tests as per procedure which includes FOV Adjustments, GC Gain Adjustments, SNR Checks, and Shim Characteristics Matrix Procedure were carried out to homogenate the magnetic field inside the magnet completely.
• Removal of Ghosts through placing Compensation Unit in the Gantry Room for best results.
• Packing the coils back, ensuring the optimum working status of coils with negligible noise followed by connecting the Printer for the MRI reports.
• Testing all the coils for the results.
• Supervising the Interior Decoration of the gantry room along with the covering of ducts for cables.
• Handing over of the machine within the due date allocated.
• Carry the Maintenance Procedure if required.
• Generate the Maintenance Report after providing Maintenance Follow Up Service.