概要

Dynamic and detail-oriented administrative and customer service professional with over 10 years of experience in various roles, including Administrative Coordinator, Quality Assurance Specialist, and Sales Representative. Proven track record of effectively managing operations, ensuring compliance, and enhancing customer satisfaction across diverse industries.Currently serving as an Administrative Coordinator at Elite Consulting USA, I leverage my strong organizational skills to streamline processes and support business objectives in a remote setting. My previous role as a Quality Assurance Specialist at Intersoft honed my ability to analyze performance metrics, implement training initiatives, and maintain regulatory compliance, ultimately improving service delivery and customer experience.I possess a solid background in sales and customer support, having excelled in roles where clear communication, problem-solving, and customer relationship management were key. With a strong ability to work in fast-paced environments, I have successfully managed high call volumes while maintaining quality service standards.I am committed to continuous professional development and thrive in collaborative settings where I can contribute to organizational success. I am passionate about optimizing operational efficiencies and enhancing client satisfaction through effective support and proactive communication.