Before starting the shift ensure all system are working properly
All system is properly updated and secure
Installation and troubleshooting computer hardware and software into computer
 Installation and configuration of Active Directory Services.
 Installation, configuration and administration of Microsoft Windows XP/7, Windows 8 and 2008, 2012 Server, Zentyal server , Ubuntu OS
 Installation and configuration (Switch and dialup modem)
 Troubleshooting, resolving network connectivity, operating system and software related problems.
 Troubleshooting of LAN and hand on experience on CISCO switches
Managing the user rights, accounts, policies, and network resources
Cabling make straight and cross over cable
In case of down time try to up the link in possible minimum time
Prepare the daily IT issue report and report to the higher IT management
Keep the record of IT equipment’s in well-organized way
Tag the systems; keep records of IP schemes which assign to the systems
Mailing and calling to internet service provider if any issue is created from the ISP end

 Installation and troubleshooting computer hardware and software into computer labs.
 Installation and configuration of Active Directory Services.
 Installation, configuration and administration of Microsoft Windows XP/7, Windows 8 and 2008, 2012 Server.
 Installation and configuration (Switch and dialup modem)
 Troubleshooting, resolving network connectivity, operating system and software related problems.
 Troubleshooting of LAN/WAN and hands on experience on CISCO routers and switches
Managing the user rights, accounts, policies, and network resources

All PTCL modems configurations
Registration of complains regarding the DSL and EVO devices
Connections
Troubleshooting of EVO devices connecting issues