概要

I have progressive experience of working at a call center while effectively managing customer services on behalf of our clients. I have an experience in the direct marketing and public dealing. I am looking forward to a job in a challenging and healthy work environment where I can utilize my skills and knowledge for organizational growth

工作经历

公司标识
Freelancing
Self Employed
Aug 2020 - 代表 | Lahore, Pakistan



I used to do content writing on different platforms like Blogger, Medium, and also do it as a freelancer in my free time. I usually write on different topics like Information, Technology, Social Issues including Tech Reviews. 


I have even started content writing to find out the market needs and requirements and I do complete research before writing informative content.

公司标识
Area Marketing Manager
Anchor Paint House
Nov 2016 - 代表 | Lahore, Pakistan



To receive and co-ordinate all sales enquiries in line with the company sales process


To ensure all the quote and associated files are linked to an enquiry


To follow up sales activities with clients and potential clients


To chase and analyze the reasons for failure to turn an equity into a new order


To monitor company sales KPIs and sales performances

公司标识
Management Trainee Officer
Enrichers Private Limited
Sep 2016 - Oct 2016 | Lahore, Pakistan



I have to arrange the meetings for the clients.


I have to pitch and convince the clients to learn and invest in the Forex Industry.


I have to be updated with the news relating to commodities and currencies and economic conditions which can cause ups and downs in the market.


I have to update my clients with the risks so they can manage where to invest in the market, so they can enjoy a piece of cake without getting any hassle or risk in such a market.


My work is to reduce the risk of the clients investment so they can earn a good amount of profit with less risk of loss.

公司标识
Customer Services Representative
MYL Communication
Apr 2015 - Sep 2016 | Lahore, Pakistan

I had joined the company as the team leader and i had to lead my team to bring the good sales and to deal with the customers to educate them about our services and later facilitate them with the services we were providing.

公司标识
Customer Services Specialist
Telecruize Communication
Sep 2014 - Feb 2015 | Islamabad, Pakistan

Beginning as the Customer Services Representative (CSR), I was tasked to manage team of new recruits and train them. I am responsible for the quality of the services offered to the clients by my team of five CSRs. My team's performance was rated as one of the best consistently for two consecutive quarters.

学历

University of the Punjab
学士, 贸易学士, B.Com‎
Accounting, Business Law, Income tax
所占比重 53%
2018
Punjab College of Computer Sciences
中级/A级, 计算机科学学生, Intermediate of Computer Sciences‎
Mathematics, Physics
所占比重 45%
2012
Quaid Academy
大学入学/0级, , Matriculation in Computer Sciences‎
Science
2010

技能

熟练 B2B Business Development
熟练 Binding Knowledge
初学者 Bossiness Development Strategies
熟练 Build Strong Teams
中级 Business Acumen
熟练 Call Handling
初学者 Carrier Relationships
熟练 CEM Deployment
初学者 Chemical Research
中级 Client Dealing
中级 Cold Calling
中级 Collaboration
熟练 Communication
熟练 Coordination Skillss
中级 Creative Writing
中级 Customer Sales
熟练 Customer Service
熟练 Customer Service Skills
中级 Email List Management
中级 End-to-End Sale
中级 Export Development
中级 Financial and Budgeting Skills
中级 Fluent in English
中级 Fluent in Engslish
初学者 Freight Brokerage Knowledge
初学者 Freight Forwarding Management
中级 Freight Transportation Management
初学者 Graphics Editing
中级 Inbound Calls Handling
中级 IT Support Responsibilities
中级 Lead Genaration Skills
熟练 Leadership Collections Handling
初学者 Logistics Systems Knowledge
熟练 Management Skills
中级 Market Research
初学者 Marketing
中级 Marketing Skills
初学者 Microsoft Power Point
中级 Negotiation Skills
熟练 Negotiations
中级 Outdoor Sales
熟练 Participation sales
中级 Proficient in English
熟练 Quality Control Cutting
熟练 Quality Control Knitting
初学者 Real Estate Content Development
熟练 Relationship Management
中级 Sales
中级 Sales Management
初学者 Scale Management

语言

熟练 旁遮普语
熟练 乌尔都语
中级 英语