• Maintain and update company databases.
• Maintain and Update the company website.
• Prepare, compile and sort of documents for data entry.
• Check source documents for accuracy.
• Handling incoming calls and other communications.
• Managing filing system.
• Recording information as needed.
• Greeting clients and visitors as needed.
• Resolving customer issues to their overall satisfaction.
• Updating paperwork, maintaining documents and word processing.
• Maintain and update company record on official website of Institute of Tender Management (www.tenderpak.com).
• Handle complaints from customers.
• Maintain and update tender services on website of Tender Service Online www.tenderserviceonline.com.
• Coordinating events as necessary.
• Read and route incoming mail and process outgoing mail.
• Light accounting duties.
• Create, edit, and update spreadsheet.
• Delegating tasks to employees.
• Keeping day-to-day activities organized.
• Recruiting and interviewing new hires.
• Resolving disputes between employees.
• Maintain accurate customer records for loyalty program.
• Supervise employees to ensure company is represented well.
• Motivating employees to perform well.
• Maintaining a safe and clean work environment.
• Managing projects as assigned and organizing teams to assist in these efforts.
• Collection of payments from the customer.