概要

To pursue a challenging career and to seek excellence in any field, to be associated with such an organization that believes in ethics, where I get opportunity to develop and utilize my expertise. A creative and enthusiastic person outgoing with strong and effective Organizational and communication and Artistic Skills. Good team player and wants to use own initiative to achieve company objective.

工作经历

公司标识
Admin Executive
The C.A.S. School
Aug 2024 - Oct 2024 | Karachi, Pakistan

As an Admin Executive at the school, I managed all administrative matters, including building maintenance, inventory, and staff payroll. I also addressed any staff-related issues and ensured smooth operations within the school.

公司标识
Executive Officer
EFU Life Assurance Ltd.
Nov 2023 - Apr 2024 | Karachi, Pakistan

As an Executive Officer in the Customer Care Department, I addressed client issues and resolved problems via phone and email. I provided timely assistance, ensuring customer satisfaction and efficient issue resolution.

公司标识
Administrator
Metamorph Digital
Dec 2021 - Apr 2023 | Karachi, Pakistan

Served as the primary point of contact between executives and internal/external clients, managing schedules, meetings, travel arrangements, and correspondence. Additionally, I handled office supplies, vendor relationships, and documentation, while delegating tasks and ensuring efficient operations.

公司标识
Broadband Coordinator
Pakistan Telecommunication Company Ltd.
Jun 2015 - Dec 2021 | Karachi, Pakistan

As a Broadband Coordinator, I managed field staff and provided regular reports to the line manager. I also handled walk-in customers, addressing their concerns and assisting with service-related inquiries.

公司标识
Customer Service Executive
Pakistan Telecommunication Company Limited (PTCL)
Jan 2014 - May 2015 | Karachi, Pakistan

Served on the front lines, answering questions and troubleshooting technical issues via phone, email, and chat. I assisted customers with product onboarding and guided them through installation and update processes as needed.

学历

University of Sindh
学士, 贸易学士, Bachelors in Commerce‎
Commerce
等级 B
2020
Board of Intermediate & Secondary Education Karachi
中级/A级, 贸易学学生, inter in Commerce‎
Commerce
等级 C
2013
new crescent grammar school
大学入学/0级, 科学, Matriculation‎
Computer Science
等级 C
2011

技能

熟练 Admin Assistantce
中级 Admin Operations Management
熟练 Administration
熟练 Administrative Management 
熟练 Administrative Processes Command
中级 Air Ticketing Knowledge
熟练 Communication Skills
熟练 Coordination Skills
熟练 Customer Relation
熟练 Customer Satisfaction Management
熟练 Customer Service & Support
熟练 Data Analyst
熟练 Document Handling
熟练 Employee Management
熟练 End to End Sales
熟练 Financial and Budgeting Skills
熟练 Floor Management
熟练 Front Office Support
熟练 Fund Administration
熟练 HR Information Management
中级 HR Policy Formulation
熟练 Incident Handling
熟练 Listening to Customers
中级 MS Excel
熟练 Multi-tasking
熟练 Office Administration
熟练 Operational Execution
熟练 Organization Prioritization Skills
熟练 Policies Implementation
熟练 Proble Solving Skills
熟练 Project Administration
熟练 Record Keeping
熟练 Relations Management Skills
熟练 Site Administration
熟练 Social Media Handling
熟练 Team Building
熟练 Team Management
熟练 Technical Support
初学者 Ticketing Software Command
初学者 Ticketing System Command
熟练 Time Management 
熟练 Typing Speed

语言

中级 英语
熟练 乌尔都语

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