• Responsible for cleanliness, orderliness and appearance of the entire Hotel.
• Ensure that rooms are made as per company standard.
• Prepare Annual Housekeeping Budget.
• Maintain par stock of guest supplies, cleaning supplies, linen and uniform.
• Organize inventories with Accounts and General Store for linen, uniform and fixed assets.
• Pay particular attention while organizing pest eradication activities.
• Develop and implement Housekeeping systems and procedures
• Prepare reports for management information.
• Assist Purchase department in selecting suppliers for items related to Housekeeping.
• Plan, control and supervise Horticultural activities.
• Attending and resolving guest complaints.
• Verification of supplies consignments.
• Organize on-the job training and evaluate its effectiveness.
• Approval of the Functional Manual of the department.
• Recommend recruitment of new personnel

• Inspect work to ensure proper standards of cleanliness.
• Revise work schedules depending on the operation and occupancy.
• Supervise periodic cleaning tasks and ensure proper records are kept.
• Inspect rooms and public areas and points out areas for improvement.
• Recommend rooms, which need spring cleaning or maintenance in co
• Ordination with Engineering and Front Office.
• Check and reports extra work performed by the staff.
• Screen applicants, organizes training sessions and recommends disciplinary action when needed.
• Prepare vacation lists and co-ordinate vacation days and days off according to the operation.
• Investigate complaints and take corrective measures.
• Ensure uniforms are proper and orders new uniforms as and when needed.
• Keep an open channel of communication with subordinates and superiors on a daily basis.

• Staffing, scheduling, motivating, appraising and evaluating staff.
• Audit & implementation of training (On: Quality guest service, communication skills, professional telephone skills, grooming & hygiene).
• Maintaining floors & carpets.
• Maintaining equipment & supplies
• Controlling linens, uniforms, & storage
• Usage of the Latest technology equipment
• Overseeing safety and security on quality standard
• Continuous supervision of all areas and the group of supervisors and staff.