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概要
My objective is to obtain a challenging position where I could further improve my abilities to develop managerial skill by working in a responsible executive position in a dynamic organization with opportunities for career growth. Dynamism, devotion and integrity are the vital components of the vision that I have of my future career. I believe in objective and entirely professional approach to work to be the key to achieve effectiveness and efficiency. Modernization of management practices is key to evolution and achieving excellence in modern business practices and operations, hence I struggle to enable myself to adopt to the contemporary business application and adapting to evolving business environment. I’ll bring on the lookout for innovation which will ultimately intend to bring freshness and energy to the management system and developing overall business.
项目
工作经历
Sale and Distribution Manager
Responsible for achievement of monthly assigned targets with growth, profitability monitoring and target setting for team.
Regular market visits to gather competitor information. Retail footprint expansion to increase availability of products and services. Supported independent retailers in my designated area and helped increase profit by using strategic marketing that worked best in that area.
Assisted Territory Sales Supervisors in uplifting market float and visiting retailers on daily basis to meet MTD KPI, retain existing customer’s loyalty and increase revenue.
Worked on reports received to TSS such as GA performance report, BA performance and Master Balance report and others to catch up with prospects, record sales, and improve customer service.
Finance Executive
Currently looking at Day Wise Inventory, E-banking, Requisition, Market Audit, CPS Reporting, CMS and Jazz Point.
My responsibilities included managing financial operations, budgeting, and forecasting to ensure fiscal health. I led financial analysis to support strategic decision -making, assessed investment opportunities, and optimized capital allocation. Additionally, I played a key role in financial reporting, presenting insights to senior management and stakeholders. My contributions extended to risk management, implementing strategies to mitigate financial risks and enhance profitability.
In summary, my role as a Finance Executive encompassed comprehensive financial management, strategic planning, compliance, reporting, and risk mitigation within the dynamic telecom sector.
Customer Services Executive
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels.
Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives.
