概要

To work with most competent, highly qualified and professional team in challenging Vicinity.
To achieve opportunity for learning and career development path.
To work in a multinational company where I can utilize my professional skills for company good will.

项目

B2B verification Project

工作经历

公司标识
Branch Manager
Daraz.pk
Jun 2018 - 代表 | Lahore, Pakistan

To handle branch operational inside & outside tasks, achieve the given targets within TAT , provide trainings to vendors and guide the business onboarding process and requirements.

公司标识
Process Management Executive
JAZZ
Aug 2014 - Mar 2018 | Lahore, Pakistan

Analysis of different tasks performed by internal teams

Problem solving cases and provide resolution of queries

To investigate quality of service complaints by customers

To deliver newly launched products information to different teams

Update refresher sessions in portal on daily basis

Conduct trainings for new hires to train them for their new roll. The training also includes deep rooted product mechanics and its functionality so same could be guided to the customer for product selling and generating higher revenue

Responsible for implementing polices and SOP’s in day to day operations in a Standardized way for various teams working within the department

Designing end to end Product and Service delivery design providing them with the operational check-lists to ensure service standard and quality deliverance

学历

Al-Khair University
硕士, 工商管理硕士学位, MBA‎
Management Sciences (Executive)
所占比重 80%
2013
University of the Punjab
学士, , B.Sc‎
所占比重 48%
2010
Federal Board
中级/A级, , F.Sc Pre-Engineering‎
所占比重 54%
2007
Federal Board
大学入学/0级, , Matric in Science‎
所占比重 60%
2005

技能

熟练 Handling Assignments

语言

熟练 旁遮普语
熟练 普什图语
熟练 英语
熟练 乌尔都语

Umar 联系人