Dear concern , please carefully my cv attach here for your favourable consideration i have 9 year of experience professional in retail banking, branch services officer, operations, best regard Muhammad Arshad saeed +93023564962 Email: asgher214@gmail.com
Enter Description
Customer Service Respond to customer inquiries via phone, email, or in-person.Query ResolutionResolve customer complaints and issues promptly.Product Knowledge Stay updated on Bank's products and services.Sales and Referrals Promote bank products, generate leads, and refer customers to relevant departments.Account Maintenance Assist customers with account-related tasks (e.g., account opening, closures).Transaction Processing Process transactions accurately and efficiently.Compliance Adhere to bank policies, regulatory requirements, and risk management guidelines.Reporting Prepare and submit customer service reports.Skills and CompetenciesCommunicationExcellent verbal and written communication skills.Problem-SolvingStrong problem-solving and conflict resolution skills.Product Knowledge Familiarity with banking products and services.Time Management Ability to manage time effectively.TeamworkCollaborative mindset.
Branch service officer
Cso/teller
Teller. Cashier