I am a highly-motivated and resourceful Supply Chain Professional with extensive experience in supply chain, logistics, warehouse operations, procurement, administration and human resource field. Experienced in supply chain management encompassing production planning, material management, vendor management, sourcing, logistics and warehousing. Proven track record of developing and supporting successful logistics and supply chain management projects and provide solutions to solve exist concerns. Consistently recognized for excellence in sourcing and purchasing operations, effective at optimizing costs while maintaining quality and service levels. Highly skilled in contracting, negotiation, strategic sourcing, supplier relationship management, forecasting, logistics, materials and inventory management, planning, product and service development and project management. Proven success in identifying customers’ needs, creating bottom line impact through targeted logistics and customer service initiatives aligned with emergent business strategies. A culturally aware business strategist, within forward thinking, envisage opportunities, manage change, forge supplier relationships, and build consensus across multiple organizational levels.
My key skills include Logistics Management, Procurement / Sourcing, Negotiation with Suppliers, Supplier Relationship, Cost Reduction, Strategic Planning, Vendor Management, Process Improvement, Productivity Improvement, Problem Solving, Communication Skills and MS Office
My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such, I would welcome a discussion regarding opportunities with your organization that fit my background.
· Direct inventory planning and procurement activities for goods and services, including managing vendor performance, mitigating supply issues, effectively managing stock and replenishment activities.
· Supervise cost controlling, material planning, keep abreast with planning processes optimizing cost effective measures while delivering ongoing status reports to improve and supervise logistical order performance.
· Coordinate and perform assign materials management tasks, including placing orders with the vendors, inventory control, accepting incoming orders, rotating, stocking, and maintain inventory.
· Formulate variance reports, support for analysis, negotiate with suppliers and resolve problems, identify strategies and create procedures for managing the return of damaged goods, replacement items and shortages
· Raise purchase orders, send purchase order to suppliers, checking requisitions and purchase order status in the systems, correcting purchase orders, and solving issues related to purchase order payment.
· Held accountable for maintaining the petty cash & supplier ledger as well as ordering, purchasing and issuing to restaurant.
· Conduct physical Inventories, financial reporting also keep accurate records of product, contracts, pricing and invoicing information.
· Prepare reconciliation reports as well as handle petty cash to fulfill the office requirement.
· Spearheaded inventory planning for goods and services, including, stock levels, mitigating supply issues, managing stock, replenishment activities and monitored stock control by using automated computer systems.
· Planned and organized warehouse storage and distribution of the products and materials within the company and stocked product inventory including stock profiles and stock locations.
· Managed and upheld inventory and storage area by organizing floor space, directing physical counts, reconciling variances, recommending improvements, and following storage design principles.
· Scheduled and administered appointments, developed priorities, as well as received and sorted incoming correspondence, letters, emails, faxes, posts, text messages, and internal memos.
· Maintained professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. Served high-end clientele to ensure best guest services and maximum customer satisfaction level.
· Exercised hands-on approach to minimize over stocks and removal of obsolete/redundant raw materials to maximize availability of working capital.
· Prepared cost or benefit analysis to determine the optimal product order quantities based on pricing, warehouse capacity or utilization, delivery schedules, risk assessment, and inventory carrying costs.
· Maintained accurate record of available materials for production to examine issuance and dispatch activities in an efficient manner.
· Addressed customer complaints and concerns by collaborating with employees and ensure the swift resolution of issues to preserve customer loyalty in accordance with company policies.
· Accomplished financials and other document work and reports generation; administered staff and maintained reports on productivity, steered efforts towards overall management of operations.
· Conducted and led meetings with staff members to update information, feedback, and delivering solutions.
· Held accountable for receipt/issuance of goods from the suppliers/warehouse, invoices and return vouchers as per the company policy, stocks control and stocks movement.
· Planned, directed, and oversaw all operations including managing staff and implementing procedures to ensure operating efficiency while following all hygiene and health in the work environment.
· Supervised daily duties such as stock control and processing orders, loading and unloading of goods, examined daily inventory reports as well as succeeded several suppliers for dispatch of goods in the warehouse.
· Provided professional and friendly customer service, greeted all customers, and handled customers’ maintenance requests and complaints in a prompt manner to ensure client satisfaction and retention.
· Developed and strengthened professional working relationship with a wide range of customers, by meeting and exceeding customer expectations and requirements within the department.
· Correctly received orders, processed payments and responded appropriately to guest concerns as well as managed work flow to exceed quality service goals.
· Designed and implemented company policy to supervise and maintain routine tasks including personnel files of the employees and office decorum.
· Supervised filing documents, created mails and reports as well as managed complex situations by providing appropriate solutions in a timely manner.
· Managed repair, maintenance and replacement of office equipment’s, appliances, furniture and vehicles.
· Expertly delivered administrative and clerical support to the executive, upheld daily task list, arrange meetings, prepare agenda, Air Tickets, hotels reservations, and arrange the meeting room, conference room
· Functioned in close coordination with project manager regarding arrangements of transport, labor, & equipment, outsource Security Company and make sure the flawless Security system.
· Facilitated in recruitment process by posting job advertisements, screening resumes, scheduling job interviews, approvals, background check, reference checks, offer letters and issuing joining documents.
· Examined benefit programs to provide competitive, cost-effective, E.O.B.I, Labor / Food Department, Employees Insurance and coordinated with other relevant Government Departments i.e. LDA, TMA, LDA (TEPA), LESCO, SNGPL, WASA, etc.
· Organized and assessed timely work order for office premises/equipment/vehicle maintenance/repair and maintenance work
· Prepared a procurement sheet for financial approval as well as issuance of purchase orders and timely follow ups.