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概要
I am a dynamic sales and marketing professional with extensive experience in the FMCG, retail, and warehouse industries. Over the years, I have honed my skills in Dealer Network Management, Sales Strategy, and Team Leadership, consistently delivering growth and operational efficiency. My approach combines strategic planning, market intelligence, and a deep understanding of client needs to drive success and profitability.
My career is built on a foundation of relationship management and customer service. I pride myself on building lasting connections with clients by addressing their unique needs and ensuring exceptional satisfaction. By leveraging insights from market analysis, I have successfully managed promotional campaigns, optimized inventory, and aligned stock levels to meet market demands, all while fostering loyalty and trust.
As a team leader, I believe in inspiring others to achieve shared goals. My ability to mentor and motivate sales teams has been instrumental in surpassing targets and implementing innovative solutions. I take pride in analyzing trends and providing actionable insights that guide decision-making and deliver tangible results. Process improvement and efficiency are at the heart of my approach, ensuring streamlined operations and sustainable growth.
Throughout my career, I have been recognized for my contributions, including receiving an appreciation certificate from Abu Dhabi Cooperative Society for outstanding performance. Whether driving business development, leading campaigns, or implementing operational improvements, I bring a proactive and results-driven mindset to every opportunity, always striving to exceed expectations and deliver value.
工作经历
Warehouse Incharge
Play a key role in supervising the receipt, storage, and issuance of stock to ensure efficient warehouse operations.
Conduct regular stock audits, reconcile discrepancies, and deliver accurate and up-to-date records of all warehouse transactions and activities to the management.
Successfully implement safety protocols, warehouse procedures, and quality control measures to ensure defect-free material purchase and protect inventory.
Ensure accurate stock issuance in compliance with requisition and approval procedures while maintaining efficient inventory management.
Monitor stock reorder levels and deliver timely reports to the management for procurement planning.
Guarantee safe and effective use of warehouse equipment while strategically managing operations in compliance with company policies and vision.
Ensure strict adherence to HSE policies within the warehouse while contributing to a safe work environment.
Prepare and deliver comprehensive daily stock reports to enhance inventory accuracy and operational efficiency.
Expertly utilize sales applications and Oracle Transportation Management (OTM) to streamline workflows and improve order processing.
Business Manager
Streamlined and supervised everyday operations of the FMCG wholesale business in accordance with strategic requirements to ensure seamless workflow.
Developed and executed effective business strategies to meet sales, profitability, and growth targets.
Sales Executive
Conducted thorough market research and tracked client data to ensure accurate inventory management, including validating stock levels and overseeing product displays.
Delivered exceptional customer service by helping walk-in customers, explaining product features, and recommending suitable options, resulting in enhanced customer satisfaction and increased sales.
Developed and strengthened strong relationships with clients by understanding their needs and providing tailored solutions to ensure long-term customer loyalty.
Interacted with new and existing customers through multiple channels to enhance rapport and increase retention.
Supported team coordination by attending meetings to ensure seamless operations and execution of promotional displays and campaigns.
Addressed customer objections by utilizing persuasive techniques to convert inquiries into successful sales.
Monitored inventory to ensure optimal stock levels and participated in promotional activities to boost product visibility and sales.
Expertly utilized handheld devices (Pocket PC) to place orders, manage inventory, and share best practices while ensuring consistent service quality and operational efficiency.
Responded promptly to inquiries from customers via phone and email, and delivered product information to address customer inquiries, overcome objections, and close sales.
Marketing Officer
Helped the marketing team in planning promotional campaigns for various products in the FMCG sector.
Conducted market research to understand consumer preferences and industry trends.
