Good communication, management and problem solving skills.
Able to work with minimal supervision and as a cooperative team member.
Detail-oriented, self-motivated work style, ability to master new skills quickly.
Dedicated, hardworking and self-motivated team player/builder.
Cash related operations,
Pay order
Clearing inward, outward
Account Opening
Cash balancing
Cash Reconciliation •
Cash Sorting and Managing •
Utility Bills Collection •
Home Remittance •
International Remittances (Express Money, Placid, Money Gram etc.) •
Opened new customer accounts, including checking, savings and lines of credit. •
Balanced daily cash deposits and bank vault inventory with a zero-error rate. •
Prepared daily branch IR and Petty Cash invoices. •
Processed cash withdrawals, deposits. •
Processed cheques and pay orders through In Ward/Out Ward Clearing •
Entered member transaction data into the online banking software. •
Trained employees on cash drawer operation. •
Researched and resolved customer issues on personal savings, checking and lines of credit accounts. •
Maintained confidentiality of bank records and client information. •
Directed specific questions to appropriate branch personnel. • Delivered prompt, accurate and excellent customer service. •
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
• Daily Cash Reports
• Petty Cash Managing
• Cash Reconciliation
• Cash Sorting and Managing
• Utility Bills Collection
• Home Remittance (Easy Paisa)
• International Remittances (Express Money, Placid, Money Gram etc.)
• Opened new customer accounts, including checking, savings and lines of credit.
• Balanced daily cash deposits and bank vault inventory with a zero-error rate.
• Prepared daily branch IR and Petty Cash invoices.
• Processed cash withdrawals, deposits.
• Processed cheques and pay orders through In Ward/Out Ward Clearing
• Entered member transaction data into the online banking software.
• Trained employees on cash drawer operation.
• Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
• Maintained confidentiality of bank records and client information.
• Directed specific questions to appropriate branch personnel.
• Delivered prompt, accurate and excellent customer service.
• Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
• Customer Dealing (All Type)
• Account Opening (Current, Saving and Term Deposit,)
• Mobile Account Opening and Upgrading
• Resolving the problems of Easy paisa’s customers through BET Sending, Receiving,
• Unblock Transaction, Change Sender’s Receiver’s MSISDN, and Reset Pass Code
• Reverse Transaction
• Monitoring Dormant and Inoperative Accounts
• KYC Updating (All Type of Accounts)
• Monitoring of AML (Anti Money Laundering)
• ATM Cards & Cheque Books Handling
• EOBI Pension Customers Dealing
• EOBI Account Opening
• Record Keeping
Checking ECIB
• NADRA Verisys
• Loan Processing (Different Products)
• Daily Base MIS
• Record Keeping (Loan Files)
• Maintain Record (Loan Files)