• Monitors and executes the daily operational activities needed to manage IT services and the supporting IT infrastructure • SEO Executive and Internet marketing experience is well • Experience in the various area of Data Networks and Telecommunications including LAN, WAN, Routing, Switching, Windows SERVER 2012 R2. • Desktop/Laptop support • Responsible for the installation and setup of all IT equipment. • Responsible for the Smooth Operation of the Network, Hardware and Software • IT Services including diagnosis and fix of hardware failures, virus infection, driver and application problems. • Maintain, install & update MacAfee Antivirus, MS Security Essential, MS ENDPOINT Protection Promoted to NOC Engineer on performance basis ONE NETWORK PVT LIMITED (HQ FWO IT DTE) Designation Noc Engineer Monitor ETTM/ANPR and Trace 9 Dashboards. Coordination with ISP for Network connectivity Issues. Ensuring tickets closure within SLA. Aligning team members according to their roles. Escalating the Critical Issues to the higher management. Submitting daily reports. Observing Datacom's time by time. Monitoring congestion on MTPs bi-hourly. Usage of NMS (Zabbix and Trace9) Ensuing of Network availability Health of all IT Assets (Network Hardware Monitoring of Various ETTM & VT Dashboards