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概要
Dedicated, able to respond to a wide range of challenges with a focused and creative approach. Highly effective at problem-solving and decision making with 3+ years of progressive IT experience. I possess a wide range of skills in systems installation, configuration, upgrading, and maintenance. I am committed to finding smart innovative solutions to IT problems, such as technical troubleshooting, Software troubleshooting. Currently working as a Technical Support Engineer at Innovative Pvt Ltd with 3+ years of experience. Innovative Pvt Ltd is a sister company of Diebold Nixdorf, a leading company of ATM's and banking based software solutions internationally. I am responsible for value-added software in IPL for national and international clients. I perform all the operations including data extraction, troubleshooting, technical support, managed services, client support, monitoring, quality assurance, and server maintenance. It is also my responsibility to perform requirement engineering with effective and technical communication.
My experience can really be used at higher levels of the company for enhancement, time and cost-saving process and betterment of the IT department due to in-depth knowledge and vast experience of technical projects. I am looking for an opportunity that will help me acquire a challenging career where I can utilize my skills and apply the experience with potential in a better form, which should become a base for the achievement of organizational goals with my strengths and struggle.
I look forward to discussing my skills, competencies, and values in greater detail.
项目
工作经历
Sr Technical Support Engineer
I am currently working as a Technical Support Engineer at Innovative Pvt Ltd with 3 years of experience. Innovative Pvt Ltd is a sister company of Diebold Nixdorf, a leading company of ATM's and banking based software solutions internationally. I am responsible for value-added software in IPL for national and international clients. I perform all the operations including database data extraction, managed services, client support, monitoring, quality assurance, and server maintenance. It is also my responsibility to perform requirement engineering with effective and technical communication.
