Currently working with Carrefour'as a After sale supervisor, Handling day to day activities of operation and team of 52 workers. A wide experience in after Sales and operation of different sectors.
Coordinate with Vendors/Brands to align commercial strategies
- Develop marketing campaigns along with brands
- Help improve operational performance of all Key Accounts
- Assist sellers in terms of payouts and processes
- Increase relevant assortment by onboarding sellers which are up to the mark for OLX Mall
- Integration of offline with online in-terms of commercial and marketing campaigns
- Work cross functionally with Ops, Finance and Marketing
- Be ready to take on a startup challenge
Ø To ensure that the operations at a purchase center are managed smoothly and monthly purchase targets are achieved.
Ø Entertain customers as soon as they walk in the center, negotiate the price and convert the lead into a purchase.
Ø Properly manage Cash flow, petty cash and token money..
Ø Day end reporting like visits, rejection and other queries.
Ø Updating of CMS on daily basis.
Ø Updating the internal application with all necessary information pertaining to inspections.
Ø Handling of advance cash on branch.
Ø Monthly target achievement.
Ø Manage day to day operations at purchase center level.
To ensure about the all the procedures of the company are being followed (auction Etc.).
Establish an inspiring team environment with an open communication culture.
Set clear team goals of day to day operation.
Delegate tasks and set deadlines of logistic deliveries.
Oversee day-to-day operation and follow up of all activities.
Monitor team performance and report on metrics.
Motivate team members.
Discover training needs and provide coaching.
Listen to team members’ feedback and resolve any issues or conflicts.
Recognize high performance and reward accomplishments.
Encourage creativity and risk-taking.
Suggest and organize team building activities.
Ensure 100% valid Trade Asset agreements are in place.
Ensure timely renewal of the agreements
Ensure 100% tagging of trade assets
Perform physical verification of assets on a regular basis, keep a record of the trade asset location (point of consumption)
Update Sales Controller on status for lost, stolen or missing trade assets and resolve inventory differences in line with NAS guidelines.
Support Sales Control in preforming HOD bottle reconciliation (High Level, Factory DC Vs. Sales Warehouse) and Pallet reconciliations
Ensure pre and post documentation of TA are performed in line with guidelines
Maintain complete record of TA with classification as free, on loan or rental. Ensure data integrity.
Ensure that a work-order system is in place to manage technical support for TA.
Prepare preventive maintenance plan and maintenance budget for TA.
Conduct customer survey for technical support, review the completion rate and the average lag of the pending orders.
Daily Area Visit report check from technician(s).
Daily recovery record in System for all cash received for inventory parts in chiller/Dispenser maintenance