Pragmatic, Friendly, and engaging operations manager with over 12 years’ experience leading logistics activities on a regional basis. Recognized for improving performance by enhancing supply chain processes, such as managing inventory with vendor and reconciling it with MOQ.
Experience extends to managing warehouse level activities. Including control of multiple store chains. Adept at automating business processes and implementing digital communication tools to achieve high levels of productivity.
Managing all the logistic operations of Vyadom Inc within the Toronto area for the Retail business of Cell phones and cellular related products.
· Performing Inventory audits, handling logistics of cellular inventory.
· Performing inventory and account reconciliations.
· Internal Auditor of Inventory/Sales
· Inventory ordering and Purchase orders handling.
· Administration of Retail IQmetrix Inventory Management system.
· RQ4 Invoice handling, creation to refunds and adjusting.
· Handling of Customer accounts and invoicing if needed.
· Email Domain handling
· Profit & Loss statements
· Calculation of Profits/Expense Ratio report.
· Business efficiency reports and decisions based on it.
· Business account statements
· Handling of Payment Source, TIO and Moneris Systems.
· Performing & Managing HR Functions
· Maintaining Employee Data & Credentials
· Employee Trainings & Seminar Handlings/Bookings
· Payroll Handling & Submission in ADP Canada (Payroll Handling Systems Canada)
· Company Commissions Reports
· Employee Commissions & Bonuses
· Employee Hardware Commissions Reports
· Employee ROEs Submission of Payroll to ADP Canada
· Established appropriate KPIs to support the achievements of strategic goals, and aligned KPIs with each other, and Decision making based on it.
· Bank deposit reconciliation
· Worked as Virtual Assistant
· General Handling of Other Special Tasks
· Taking Payments from customers and Internal sources
· Expediting Customer issues/queries
· Worked with Billing and TAC departments
· Sale Invoices
· Email Handling
· Maintain VOIP Reports
· Manage Data Expense Reports
· Reconciliation of Accounts
· Sales targets and achievements
· Working in Store/Supply Chain Dept.
· Preparation of AR Invoices
· Preparation of Ledgers
· General Handling of Other tasks