Results-oriented professional with a strong background in secretarial and administrative work. Experienced in scheduling meetings, maintaining and organizing documents, and managing account records. Skilled in supervising and leading junior executives and providing excellent customer care. Currently working as an Executive Assistant to the Chief Executive Officer at Askari Life Assurance Company Ltd, providing comprehensive support to the CEO. Committed to delivering high-quality administrative support and handling sensitive information with discretion.
• Provide comprehensive administrative support to the CEO
• Manage the CEO's calendar, schedule appointments, and organize meetings
• Handle travel arrangements for the CEO
• Manage incoming and outgoing correspondence and communication on behalf of the CEO
• Conduct research, gather information, and prepare reports for executive-level meetings
• Coordinate and prepare agendas, documents, and minutes for meetings
• Support the CEO in various projects and initiatives
• Handle sensitive and confidential information with discretion
• Perform miscellaneous tasks as assigned by the CEO
• Maintained diaries and scheduled appointments
• Handled correspondence and note-taking
• Managed incoming calls/emails and redirected them to relevant persons
• Reminded the Director of important tasks and deadlines
• Collected parcels for the Director
• Prioritized workloads
• Ensuring that the lounge is kept clean and in working condition;
• Maintaining contact with the departmental building managers to ensure proper maintenance of the lounge;
• Ensuring that the lounge equipment is in working condition, inspected timely and is repaired/replaced as needed;
• Working alongside the Lounge Manager and other executive committee members to highlight areas of improvement and additional needs of the lounge.
• General secretarial work;
• Receiving and/or forwarding calls, emails, and any and all correspondence;
• Assisting the Director in day to day activities;
• Keeping a track of daily business activities and updating the director on the same;
• Arranging and organizing meetings, conferences as well as external and internal events.
• General office duties, including, calling, filing, sending marketing materials;
• Advising customers on a wide range of company products and services;
• Processing orders, taking payments and processing refunds to the customers;
• Handling customer inquiries and complaints, both telephonic ally and by email;
• Customer service training to interns.
• Facilitating human resources department generally;
• Working alongside my senior on employees’ health and welfare plans;
• Ensuring the effective utilization of plans related to HR programs and services;
• Efficiently addressing employee requests and questions;
• Assisting with employee hiring processes,
• Assisting with the performance review and termination processes.