Dynamic, analytical and highly solution focused strategic management expert backed by 17 years’ experience, strong technical acumen and valuable business insights with expertise to contribute enthusiastically to strategic planning processes in IT industry. Persistent analyst with excellent command in evaluating features and benefits of tools and techniques used by the organization to manage projects ensuring data integrity and scheduling accuracy.

Insightful and motivated individual capable of establishing and managing business units to ensure complete collaboration while defining schedules, efficient allocation of resources, producing reports and generating project plans; helps organization prioritize its projects and ensures they align with company’s strategic objectives. Proficiently maintains a repository for project-specific data to measure performance and reduce risks.

Meticulous and diligent professional offering robust analytical and organizational skills with strong scientific and methodical aptitude. Provides oversight and support in developing customized solutions which refine company’s day to day processes resulting in improved efficiency, better quality and effective portfolio management.

Competent and enthusiastic individual, expertly administers and develops workflows to automate tasking and increase accountability throughout the company. Diligently monitors tasks, statistics and relevant information to stay updated regarding necessary details for project. Utilizes strong problem solving skills to foresee obstacles and prevent drawbacks.

Performance-oriented executive equipped with excellent communication skills to establish a supportive organizational environment that allows employee engagement and participation for solutions to complex client needs. Coordinates with cross-functional teams to achieve overall efficiency; expertly handles off-shore projects.

Responsibilities include interacting with Senior Leadership and major stakeholders to establish strategic plans and objectives for Customer Due Diligence (CDD) Program Management Office (PMO). Consult with business and technology partners to clarify and define project scope and requirements. Also responsible for developing and maintaining complex project and resource plans; work with users to understand complex problems and focuses on bringing issues to resolution, escalating as necessary to meet timelines. Create and deliver presentations to senior management on project goals and plans, including progress reports. Responsible for end-to-end project management, demonstrating ownership of the entire process from beginning to end; facilitates technical walkthroughs and provides clarity on requirements to ensure accurate designs. Partners with Technical Lead and Systems Analysts on design and development timeline; monitors the progress of the development teams to ensure work is completed timely; hosts weekly review meetings with the appropriate Tech Lead/Development team; updates project status.

Understands program/release goals, analyse risk, and ensures that the program is on track to deliver goals utilizing Agile/SDLE; define and manage the scope and schedule throughout the lifecycle; actively manage all significant issues/risks, ensure resources are identified to provide solutions, and escalate as necessary to avoid program/project delays; manage programs in accordance with internal project standards (TPM). Create and maintain key program/project management artifacts in compliance with internal standards & best practices; ensures program/project-related risks are managed according to the Project Management Policy.

Responsibilities include managing the day-to-day operational and tactical aspects of projects assigned; delivers projects successfully on time and/or under budget with regularity and predictability; creates and manages a detailed project plan utilizing Jira for all assigned projects; ensures proper project execution of workflows, critical paths, and milestones; managing project scope and change control processes; manages the project’s budget by creating monthly forecasts and analysing and explaining variances; identifies resources needed, requests appropriate resources,and ensures appropriate staffing for the duration of the project to ensure efficient and successful project completion; records actual labour utilization on the project and creates resource utilization forecasts; effectively manages a diverse group of team members from the business, IT and external service providers.

Also responsible for tracking project issues and ensures appropriate resolution;identifies, qualifies, and documents risks and puts in place appropriate mitigation strategies; reviews project deliverables to ensure high quality; reports project status to team, PMO, and management through regular status reports, management reports, and communication meetings; holds formal project reviews with management to ensure successful project execution and customer satisfaction; communicates effectively with all levels of staff and management; confronts issues openly and effectively. Manages stakeholder expectations on scope, schedule, costs and quality; assesses training needs for the project and ensures proper training for end users; acts as the lead person responsible for the development of the Opportunity Initiation, Business Case, and Capital Expenditure Request for new project opportunities in order to gain management approval and continuously improving the processes, tools and templates.

• Leading all the project activities carried out through Pre-Sales, Requirement Gathering, Design & Development, Quality Assurance, Implementation, Go Live and Support phases

• Co-ordination for all product relevant activities between Customer, Business Development and the Technical Teams

• Provides project management support ranging from pre-sales requirements definition, FSD generation, implementation, deployment and transition to post implementation client support team

• Actively participates in the development and implementation of business solutions with internal stakeholders and functional teams

• Business Analysis / Requirements Gathering & defining project scope

• Develops project plans, project charters, communications plans, quality management plans, risk plans, contingency plans, escalation matrix, lessons' learned post implementation reviews and other associated documentation

• Responsible for adhering to change management procedures incorporating a formalized change control process ensuring that changes to project scope, deliverables, timelines and resources are formally defined, documented and approved

• Actively tracks the work efforts of business, technical, and quality assurance resources through daily management of the project plan

• Manage client expectations and negotiate timelines / resources • Collaborates and communicates with other project managers and leaders to coordinate cross-divisional project initiatives and activities

• Ensure all projects completed are signed off as per Project Management guidelines

a. Requirements gathering and evaluation
b. Complete documentation development(Vision document, SOW, SRS, SDS, Business Plans)
c. Analysis and Design
d. Management of the programming teams
e. Monitoring and evaluating progress on all the projects
f. Management of the testing team
g. Project development performance evaluation
h. Managing teams co-ordination
i. Business Plans and policy development
j. Complete Clients communication and management
k. Providing weekly status reports to management and clients
l. Bidding for projects on Elance
m. Proposal preparation for clients
n. Arbitration handling in case of dispute with any client
o. Assistance for Business Development Executives
p. Training for the Business Development Trainees