Warm Greetings!

In my position as an Manger Operations for Pavilion End Club, I do a lot of tasks 

Consistently offer professional, friendly and engaging service.

Lead and manage the team in all aspects of the department and ensure service stander are followed.

Handling guest concerns and react quickly and professionally.

To assist in the recruitment and training of f&b colleagues.

Balance operational, administrative and colleague needs.

Conduct regularly schedule departmental meetings.

Maximize revenues by communicating regularly with f&b team to implement agreed upon strategies, practices and promotions.

Have full knowledge of all outlets menus.

Manage the departmental budget.

Follow outlets policies, procedure and service standers.

Follow all safety and sanitation policies when handling food and beverage.

Other duties as assigned.

Creates a positive team atmosphere among team members.

Treats all team members fairly.

My resume is attached. If I can provide you with any further information on my background and qualifications, please let me know.

I look forward to hearing from you.

Thank you for your consideration

Aftab Alam
Manager Operations
A.A Joyland 
Pavilion End Club
0092(300)533 9221

Duties and Responsibilities
Coordinate daily restaurant management operations.
Deliver superior food and beverage service and maximizing customer satisfaction.
Respond efficiently and accurately to restaurant customer complaints.
Coordinate daily Front of the House and Back of the House restaurant operations.
Deliver superior service and maximize customer satisfaction.
Respond efficiently and accurately to customer complaints.
Regularly review product quality and research new vendors.
Organize and supervise shifts.
Appraise staff performance and provide feedback to improve productivity.
Estimate future needs for goods, kitchen utensils and cleaning products.
Ensure compliance with sanitation and safety regulations.
Manage restaurant’s good image and suggest ways to improve it.
Control operational costs and identify measures to cut waste.
Create detailed reports on weekly, monthly and annual revenues and expenses.
Promote the brand in the local community through word-of-mouth and restaurant events.
Recommend ways to reach a broader audience (e.g. discounts and social media ads).Train new and current employees on proper customer service practices.
Implement policies and protocols that will maintain future restaurant operations.

I look forward to hearing from you.


Thank you for your consideration


Aftab Alam
Outlet Manager
Ramada Plaza hotel

Responsibilities *
Manage daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience. * Revenue Control- achieve revenue control targets for F&B, App. *Staff scheduling, training, performance appraisal *Recruitment and Selection