Responsible for the creation, writing, and editing of many types of content. work for a variety of industries, such as marketing or technical fields. the typical task assigned is to take a topic and follow a series of steps to produce accurate, relevant, and well-written content. These steps include researching and analyzing the issue to generate ideas and obtain relevant facts; writing and collaborating with other writers to produce a draft; and revising, editing, and proofreading the content to ensure quality. required to produce a wide variety of material in some cases, which may include ads, emails, websites, blog entries, papers, articles, or social media postings.

Succinct, fact-filled content
An engaging, active tone
Writing broken up by subheadings
Use of bulleted lists
Embedded links throughout the text

Think up titles for each piece of content keeping appropriateness in check
Copy, edit and proofread content created by other content writers to provide detailed feedback
Ensure that content contains sufficient keywords for search engine optimization
Manage user-generated content on social media sites
Manage the company’s social media presence
Assignment patterns and their submission after completion within tight deadline

Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Assist with placement of orders, refunds, or exchanges.
Advise on company information.
Take payment information and other pertinent information such as addresses and phone numbers.

• Client feedback and complaints forwarding.

• Customer dealing and communication to higher management.

• Product checks and computes successful rate.