Softwares: T24 Rosetta Google Workspace
Hardware: Cash Machine Operations Computer hardware problem solving

Receive and process checks and cash for deposit to accounts, verifies amounts, verifies identification of customer/non-customer, examines checks for proper endorsement; cashes checks and processes withdrawals.
Receives and processes mortgage, consumer loan, credit card, utility and other payments.
Places hold on uncollected funds.
Counts, verifies and bundles coin and currency; prepares cash orders when necessary to maintain sufficient vault cash; receives and verifies cash shipments under dual control.
Balances cash drawer daily and compares totals to system-generated totals; inputs daily cash totals for balancing by Teller Operations and Accounting Departments.
EXPERIENCES Reports any cash discrepancies to the supervisor. Maintains teller cash limits established by the Board of Directors.
Issues cashier\'s checks, assists in bank-by-mail function, reports facilities and equipment defects/problems, ensures teller station is properly stocked with forms, supplies, etc., and follows established policies and procedures to prevent loss.
Obtain and provide to BSA Department necessary information for currency transaction reporting and monetary instrument logs; provide comprehensive information relating to suspicious activity.
Responsible for recording night depository bag information on institution logs, prepares bags for transfer to financial center branch or processing night depository bags and posts deposits to customer accounts, as required; preparing receipts for return to customer.
Provides comprehensive, prompt, and efficient customer service in financial institution transactions.
Pursues necessary training to ensure knowledge of duties necessary to back up Teller Operations Coordinator.
Maintains and balances ATM. Monitors teller compliance with financial institution procedures.
Promotes and explains other financial institution services, including all electronic services; actively pursues referrals for sales staff; responsible for pursuing necessary training to support this function. Assist customers in all aspects of electronic services.
Captures customer life events and continually updates customer profiles as new information is learned.
Assist customers with routine account maintenance, debit card concerns, issue replacement debit cards and other various banking needs.
Follow-up with new and existing customers to maintain and enhance customer relationships.
Open deposit accounts & assist with loan applications, issue new and replacement debit cards.
Seeks necessary training to ensure compliance with all regulations associated with deposit and loan accounts.
Provide service to customers with innovative and creative solutions.