概要

Highly skilled, customer-centric and well-experienced call center agent with great communication, organization skills, enthusiastic and positive approach to work seeks to establish a career with a company desirous of building a solid team of agents to manage imbound and outbound campaigns.

工作经历

公司标识
Manager Chat Support (Fintech)
Mindbridge Pvt. Ltd.
Jul 2022 - 代表 | Lahore, Pakistan

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公司标识
Team Lead Chat Support
Mindbridge Pvt. Ltd.
Sep 2020 - Jun 2022 | Lahore, Pakistan

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公司标识
Team Lead Email Support
Mindbridge Pvt. Ltd.
May 2017 - Aug 2020 | Lahore, Pakistan

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公司标识
Business Development Executive
HG markets
Mar 2016 - Apr 2017 | Lahore, Pakistan

I performed my duties as a business development executive. Key role was to introduce new clients and have them upto date about the commodities and forex market.

公司标识
Tsr
Mindbridge
Jun 2014 - Feb 2016 | Lahore, Pakistan

I performed my duties as a tele sales representative and also had the privilege of training new employees.

学历

Punjab College
学士, 贸易学士, Bcom‎
2008
BISE
中级/A级, 理工系(医学预科), FSC‎
Biology
所占比重 55%
2006
BISE
大学入学/0级, 科学, matric‎
Science
所占比重 60%
2004

技能

熟练 Analytical Skills
熟练 B2B Business Development
熟练 Business Development
熟练 Business Development Strategies
熟练 Call Center Development
中级 Canlendar Management
熟练 Client Retention Programs
熟练 Committed to Customer Satisfaction
熟练 Configuring Software
熟练 Craft Command
熟练 Customer Service Skills
熟练 Customer Acquisition Skills
熟练 Customer Analysis
熟练 Customer Care Representation
熟练 Customer Escalation Management
熟练 Customer Relation Management
熟练 Customer Service
熟练 Customer Success
熟练 Database Management 
熟练 Dynamic Communication Skills
熟练 Field Task Management
熟练 Financial and Budgeting Skills
熟练 Global Business Development
熟练 Insight Diving
熟练 International Account Management
熟练 IT Support Responsibilities
熟练 Laboratory Operations Management
中级 Loan Recovery Experience
熟练 Office Support
熟练 Operations Control
熟练 Operations Coordination
熟练 Operations Improvement
熟练 Operations Responsibilities
熟练 Oral Communication Skills
熟练 Outbound Calls Handle
熟练 Outbound Training
熟练 Process Operations Handling
熟练 Project Execution
熟练 Record Keeping
熟练 Recruitment Management
熟练 Relations Management Skills
熟练 Research Design
熟练 Revenue Analysis
熟练 Revenue Growth Generation
熟练 Sales
熟练 Security Principles
中级 Social Media Handling
熟练 Software Knowledge
熟练 Tbricklaying
熟练 Team Management

语言

熟练 乌尔都语
熟练 英语

关注的公司

Mirza Aslam 联系人

Fahad Tariq
P3 Healthcare