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概要
To groom my career with a progressive organization that will use my education, skills and abilities in an executive capacity, where i can effectively contribute in attaining the goals
工作经历
Phone Banking Officer
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Customer Support Officer
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IT Assistant
Monitor agents call on vicidial
Daily reports & orders uploaded on vicidial
Compaigns run and dial level checking
Ready system for agents resolving all problems in every system daily
BSS Engineer
Coordination with Huawei and Technologies Team on all Projects
Good knowledge about Huawei equipment
Good knowledge about 2G,3G and 4G,3G installation and 4G installation
Smart QC,ESH Activities ,Using of ISDP software, Using of WDT Software
Daily follow up the activities done on the sites on different projects of Huawei and
Zte technologies.
Ensure site acceptances and closure of Projects
Work as Quality Engineer in Zte Technology
Survey on ISDP for lte installation
Customer service Executive
To handle the issues occurred at costumer sides
Online resolve costumer internet access problems and browsing issues
Online routing configuration
Resolved port issues
Using of Finess and Cisco software
