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概要
I am a dynamic and results-oriented information technology professional with experience in networking, software, hardware, computer applications, client service and maintenance within the fast-paced environments. I am well-versed in wide variety of professional system support and solution-based IT services, including, monitoring, configuration, troubleshooting, and maintenance of operating systems. I am a trusted innovator tackle and resolve complex business operations through utilization of troubleshooting, critical thinking, teamwork and communication skills across all levels of staff, consumers, and key decision-makers. Communicative and personable, a technology evangelist who clearly and persuasively describes the benefits of various technologies, committed to deliver solutions and possess aptitude to apply complex technologies.
My key skills include Network Management | Software & Hardware | Installation & Configuration | Computer Programming | Setup & Installation | Policy Implementation | Administration | Process Improvement | IT Maintenance | Troubleshooting | Strategic Planning | Problem Solving | Problem Solving | Communication Skills | Microsoft Office
My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such, I would welcome a discussion regarding opportunities with your organization that fit my background.
项目
工作经历
Web Admin
Manage website and othe social media content
IT Help Desk
· Streamline and organize all engineering tasks, including Windows installation, Antivirus installation, OS upgrades, configuration, and network connectivity, as well as supervise network to improve the performance and functionality.
· Explain end users on basic software, hardware and peripheral device operation and troubleshoot system and network problems, diagnose and solve hardware/software faults.
· Support LANs, WANs, network segments, hardware and software training for end-users, virus scanning procedures and general technology troubleshooting.
· Provide on-site assistance to end users pertaining to the installation, troubleshooting, and support of their computer applications and network devices.
IT and Admin Assistant
· Devised equipment for staff, ensured adequate installation and configuration of computer hardware, operating systems and applications as well as updated security, system and Network processes.
· Secured network systems by establishing and enforcing policies, and defining and monitoring access, reporting network operational status by gathering and prioritizing information.
· Expertly delivered administrative and clerical support to the executive, upheld daily task list, arrange meetings and create appointments with individuals on a priority basis.
Network Administration (Internship)
· Diagnosed hardware and software problems, preserved control records, and replaced defective components, as well as executed data backups, disaster recovery operations, shutdown procedures and routine network startup.
· Held accountable for database tasks from software upgrades and custom interfaces, to troubleshooting. Continually assessed, improved, and optimized our current database environment.
· Assured optimum security and 24/7 resolution of issues by examining current IT infrastructure systems network, servers and applications and following company policies.
