Creating a recruitment plan and calendar according to operation and sales projections
Generating official internal documents such as offer letters, appointment letters, salary slips and warning letters
Creating onboarding plans and educating newly hired employees on HR policies, internal procedures and regulations
Maintaining physical and digital files for employees and their documents, benefits and attendance records
Creating employee engagement plans, getting necessary budget approval and initiating activities
Collaborating with outside vendors, upper management and employees to maintain CSR standards conscripted by authorities
Evaluating employee performance and appraising their pay scale accordingly
Taking appropriate disciplinary action against employees who violate rules and regulations and addressing employee grievances

HR Tasks

Assist with all internal and external HR related inquiries or requests.
Maintain both hard and digital copies of employees' records.
Sourcing, shortlisting and scheduling interviews of potential candidates.
Coordinate training sessions and seminars Perform orientations and update records of new staff.
Support other assigned functionsFollow-up on calls and emails.
Coordination with operation’s department.                             


 
Admin Tasks
 


Maintain Petty Cash on Daily BasisCoordination with vendors for invoices Schedule meetings and travel for executives.
Manage staff shuttle and Cabs .
Arrange appointments, book meetings rooms Prepare a record of car parking sticker Record of log books for security guards.
Manage IGI vehicle record .
Giving support to all departments Look after maintenance issues.
Record of inward gate pass out ward gate pass Responsible for handling administration duties Performs any other task assigned by the Manager Admin.

Serving as a Admin& HR Assistant directly reporting to Manager HR
 Admin & HR Assistant

   Maintain Petty Cash on Daily Basis
   Responsible for handling front office reception and administration duties
   Handling company inquiries, and sorting and distributing mail
   Schedule meetings and travel for executives
   Answer phone calls and operate a switchboard
   Arrange appointments
   Perform basic bookkeeping, filing, and clerical duties
   Prepare travel vouchers
   Prepared Payroll of Company Employee
   Line up Interviews follow up for feedback
  Maintain staff file records in soft and hard form prepair Joining doucments.

Customer Support Officer                                                                                         

Challenged with the responsibility to serve as a Customer Support Executive in    Ibex on different Mobilink Campaigns.
Prepaid, postpaid tasked to respond promptly to customer inquiries Customer     Services Officer
Delivered acute support to customer and ensured optimum satisfaction by     acknowledging and resolving their issues.
Capably handled the demands of time and attention while maintaining  Gained products insight to address client issues, process orders, forms, application and other requests.
Updated record of customer interactions, transactions, comments and issues and provided feedback accordingly  Communicated and coordinated with colleagues, also led the junior customer service representatives.