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概要
I am an incisive Customer Service & Administrative Professional who brings thought to ensure that programs are operationalized with efficiency. Top-performing administrative professional with a record in customer service, recordkeeping, and general office management. Goal-oriented with an impressive performance record and a well-rounded background in optimizing internal support performance; streamline workflow processes by implementing new techniques. I am proficient in executive support; taking minutes, handling appointments and messages and writing correspondence. Well-versed in oral and written communication, multitasking, and perseverance to task completion. I am expert at implementing processes that improve efficiency; accomplished in many diverse aspects of technology with solid proficiency. Outstanding strategist distinguished for proven leadership, team-building and training skills with excellent conflict resolution abilities.
My key skills include Administrative Support, Meeting Coordination, Business Administration, Organizational Management, Relationship Building, Record/File Maintenance, Client/Vendor Relations, Payroll Development & Processing, Project Support and Office Coordination
Currently I am engaged with Al Marwa Government Transactions LLC, as an Administrative Supervisor, where I oversaw office staff training procedures, treatment planning and monthly budget, maintained office files, headed staff meetings and evaluated employee performance to streamline office workflow management. Attached is my CV which showcases my progressive experience and successful track record for leading successful initiatives. My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such, I would welcome a discussion regarding opportunities with your organization that fit my background.
工作经历
Administrative Supervisor
Provide Ministry of Labour and Immigration system training to staff and monitor the process personally to deliver error free transactions to clients. Arrange clients’ work according to their priorities as well as priorities set by the government to prevent them from fines and penalties. Assigns work to staff on daily basis and monitor it time to time to deliver to the customers before deadline. Handle the objections in case of any delay in issuance of work permits or company status update from Ministry of Labour and guide customers to prepare right documents to get approval status.
Administrative Officer
Played a key role as an Administrative Officer and held credit for managing registration of Ejari certificates, issuance, and amendment in title deeds and affection plans and requests for RDC of Dubai land department. Provided supervision services to the executive staff members by managing daily operations and ongoing projects. Oversaw office staff training procedures, treatment planning and monthly budget, maintained office files, headed staff meetings and evaluated employee performance to streamline office workflow management. Presented residency services to investors and families in order to manage properties of over one million AED in Dubai. Guided customers about requirements of needed services and headed executives to complete and submit applications and requests to Land Department and update customers on daily basis.
Customer Services Officer
Skillfully identified and on-boarded new clients, opened accounts for company, and initiated services of company online and face to face meetings with the clients. Professionally advised clients regarding placement of quota, work permit, and visa process in immigration in accordance to the work of Ministry of Labor UAE and Dubai Immigration. Efficiently organized customers’ data into data base and formulated accounts, cash related works, and all type of applications related to Govt. departments, such as ministry of labor and immigration department Dubai. Delivered administrative and clerical support to the executive, by maintaining daily task list, steering meetings and creating appointments with individuals on a priority basis.
Accounts Officer
Generated invoice batches and inputs in accounts payable module of the financial information system on daily basis to process payments for weekly and monthly deadlines. Examined accounting entries to create monthly profit & loss account, balance sheets, cash flow statements, and projections and evaluate accounting, financial, and related system reports while ensuring accuracy and completeness. Functioned in close collaboration with internal and external auditors in order to produce general reports, memoranda, financial reports, and invoices in the accounting software (SAP, SAGE, ERP) and complete audits.
Production Planning & Control Officer
Planned upcoming projects from dyeing to stitching, examined running projects according to the plan, and delivered fabric on urgent basis in case of shortage or damage. Observed the department wise planning on daily basis, assessed day and night shifts plan for each department, and presented daily planning report of each department to higher management.
