Key ResponsibilitiesDigital Marketing & Logistics Experts- Parcel Tracking Track parcels dispatched to clients across Pakistan, ensuring timely delivery and resolving issues.- Customer Communication Communicate with customers and courier companies to resolve issues and provide updates.- Social Media Marketing Develop and implement social media marketing campaigns to engage customers and promote products.- Outbound Calls Connect with new customers daily, providing information about new articles and building relationships.- Data Management Update daily records of customer parcels and maintain accurate Excel sheets.Skills- Shopify Management Proficient in managing e-commerce platforms, specifically Shopify.- Data Analysis Skilled in using VLOOKUP, pivot tables, and data validation to analyze and manage data.- Time Management Effectively manage time to prioritize tasks, meet deadlines, and achieve sales targets.- Problem-Solving Strong problem-solving skills, resolving parcel issues and improving customer satisfaction.- Team Management Proven ability to work collaboratively with teams to achieve shared goals.- Inventory Management Familiarity with inventory control and warehouse operations.- Branding and Advertising Skilled in developing branding strategies and creating effective advertisements.

SALES ASSOCIATE Key Responsibilities- Client Queries Assist daily client queries, providing timely support and resolving issues.- Customer Acquisition Connect with new customers through outbound calls, introducing them to our projects and services.- Client Relations Foster strong relationships with clients, ensuring satisfaction and loyalty.Skills- Interpersonal Skills Excellent communication and  building rapport with clients.- Leadership Proven leadership abilities, managing teams and driving results.- Sales Management Skilled in sales management, meeting and exceeding sales targets.- Time Management Effective time management, prioritizing tasks and managing multiple responsibilities.- Problem-Solving Strong problem-solving skills, resolving client issues and improving processes.Achievements- Sales Achievement Successfully driven sales of our projects, meeting and exceeding targets.

I am creative, maintain a postive attitude at all times and have the ability to manage my time wisely to work on multiple projects efficiently. I am self motivated with the ability to take on the leadership role when necessary but I am proactive with very strong negotiation skills and my training and experience has helped prepared me for the that job.I am creative, maintain a postive attitude at all times and have the ability to manage my time wisely to work on multiple projects efficiently. I am self motivated with the ability to take on the leadership role when necessary but I am proactive with very strong negotiation skills and my training and experience has helped prepared me for the that job. Skills: Data Analysis · · VLOOKUP , , · Sales Management · Microsoft Office · Problem Solving · Team Management · · Customer Relationship Management (CRM) · Sales Target Management · · Record Keeping · Pivot Tables · Organization Skills · Performance Management · Customer Service

Data Entry OperatorExperience- Excise Taxation Project Worked with Sapphire on a project in Hyderabad, Sindh, as a Data Entry Operator.- Key Responsibilities    - Data Entry Entered data accurately and efficiently into the database.    - Record Scanning Scanned records using a camera and maintained accurate digital records.    - Data Management Printed files, reviewed data for errors, and corrected incompatibilities.    - Quality Control Checked output for accuracy and completeness.Skills- Data Analysis Proficient in data analysis tools like VLOOKUP, HLOOKUP, and pivot tables.- Interpersonal Skills Strong communication and interpersonal skills.- Time Management Effective time management, prioritizing tasks and meeting deadlines.- Microsoft Office Proficient in Microsoft Office applications.- Problem-Solving Strong problem-solving skills, resolving data-related issues.

Retail Service Office (RSO)Experience- TCS Franchise Gained valuable experience as an RSO, developing strong communication skills and customer satisfaction strategies.- Key Responsibilities    - Customer Service Provided excellent customer service, resolving issues and addressing concerns.    - Sales Management Promoted new discounts, managed sales targets, and drove revenue growth.    - Point of Sale Systems Gained experience working with various POS systems, improving efficiency and accuracy.    - Cash Handling Demonstrated strong cash handling skills, managing transactions and maintaining accuracy.Skills- Interpersonal Skills Excellent communication and interpersonal skills, building strong customer relationships.- Time Management Effective time management, prioritizing tasks and meeting deadlines.- Sales Management Proven sales management skills, driving revenue growth and meeting targets.- Data Analysis Strong data analysis skills, using tools like Microsoft Office to inform business decisions.- Customer Relationship Management (CRM) Skilled in managing customer relationships, improving satisfaction and loyalty.Strengths- Multitasking Proven ability to perform multiple tasks simultaneously, improving efficiency and productivity.- Problem-Solving Strong problem-solving skills, resolving customer issues and improving processes.- Team Management Effective team management skills, driving results and achieving targets.