IT Specialist with Exprianced in information security and digital forensics. Also Customer Relationship Officer Experience, Expert with a wide variety of security, engineering, networking, and operating system software. Possesses an Associate Degree in Information Security and Software Engineering.
Develop and implement a strategic vision for automation within our IT operations
Troubleshot, Resolved network problems on PCs, laptops, printer and workstation.
Support and Deploy Microsoft operating systems, Active Directory & Domain and Terminal Servers, Internet Proxy Servers, Software Defined Data centers.
Deployment of Software in Accounts, HR, Sale and Purchase Inventory, Store Inventory.
Installing and configuring computer hardware, software, Operating System, CCTV, networks, routers switches and wireless controllers, printers and Scanners.
Responsible for the provision and development of IT infrastructure services including desktop applications, Local and /or Wide Area Networks, IT security, servers & telecommunications.
Create and implement IT procedure for quality policy, maintain records and documents.
Building and maintaining profitable relationships with key customers.
Overseeing the relationship with customers handled by your team.
Conducting business reviews using CRM programs.