概要

Award-winning professional, aiming to transition ideas in to reality. Repeatedly recognized for creative, conceptual and analytical talent; with exemplary portfolio of work in diversified markets. Demonstrated success for transforming business requirements into functional solutions. Experienced in leading projects from start to finish; on time, in budget and desired quality. Few of the highlights are:


Awards



  • Sehat Khidmat Award from Chief Minister Punjab on Digital Health Interventions

  • Appreciation certificate from National Command & Operation Center for combating COVID through National Immunization Management System

  • Certificate from Chairman WASA on Implementation of Document Management System

  • 6 times Employee of the Month Award from Punjab Information Technology Board


Certifications



  • Johns Hopkins University: Healthcare IT Support Specialisation (The Critical Role of IT Support Staff in Healthcare, Health Information Technology Fundamentals, Operations and Patient Safety for Healthcare IT Staff, Healthcare Data Security, Privacy, and Compliance)

  • Google: Foundations of Project Management

  • Imperial College London: Introduction to Digital Health

  • Lancaster University & Institute of Coding: Introduction to Virtual, Augmented & Mixed Reality

  • Accenture: Digital Skills - Web Analytics

  • Management Consulting Presentation Essential Training by John Burress


项目

National Immunization Management System - Covid 19
Medicine Procurement System
Document Management System
Punjab Health Dashboard
Command & Control Centre (Primary & Secondary Healthcare Department)
Command & Control Centre (Commissioner Office DG Khan)
Incident Management System (SHCMED)
WhatsApp Banking

工作经历

公司标识
Consultant Functional Specialist
Chemonics International / USAID
Jan 2021 - Apr 2023 | Islamabad, Pakistan

Strengthening of National Health Data Center

Identification of data streams for Health Data Center for strengthening IDSR

Lead Software Development Team

Development/Migration/Strengthening of National Patient Registries (Diabetes, Cancer, Cardiovascular)
Development of National Health Data Lake
Development of AMR Learning Portal
Development of CMS for complaints pertaining to vaccination
Development of Anti-Fungal Disease Surveillance System for 13 sites across Pakistan

Operational Support

Operational Support for TECH Stock Management System
Operational Support for LIFELINE (Medicine Inventory System being operational in 3 federally administered hospitals)
Operational Support for AMR Learning Portal

National Command & Operations Center

Developemnt / Strengthening of System
Operational Support
Coordination with multiple bodies (Ministries & Provincial Departments)

Grant Writing

Grant Hunting / Writing / Coordination / Budgeting / Resource Planning 

公司标识
Program Manager - Disease Surveillance & Response
National Institute of Health (NIH)
Sep 2020 - Apr 2023 | Islamabad, Pakistan

Member of Joint External Evaliation Committee for Integrated Disease Surveillance & Response
Member of National Integrated Disease Surveillance & Response Committee
Member of Technical Working Group of National Health Decision Support System
Project Management for National Immunization Management System (NIMS) – Centralized IT system of vaccine administration for COVID

Business Requirement Gathering
Coordination for Development
Testing
Users’ Training, Configuration and administration
Vaccine administration reporting
Bugs tracking & management
Coordination with stakeholders (Ministry of National Health Services Regulation & Coordination, National Institute of Health, National Command & Operations Centre, NADRA, Pakistan Telecommunication Authority)

Project Management for Centralized Medicine Inventory System (LifeLine). The value proposition of said system is as follows:

Visibility of Essential Drug List (EDL) in all government facilities
Stock levels in main and sub-stores (satellite pharmacies)
Near expiry notifications via email/SMS
Reorder levels and stock transfer to other facilities

Project Management of Mobile Application for General Practitioner in coordination with development partners, including; Shaukat Khanum Memorial Cancer Hospital & Research Center and Pakistan Medical Commission. The application covers the following:

Sign-Up by doctors and their verification through Pakistan Medical Commission o Patient Registration o Vitals Capturing o Clinical Diagnosis o Alerts on drug interactions o Lab Tests o Prescription o Pharmacy   

Coordination with Ministry of National Health Service Regulations & Coordination (MONHSR&C) for completion of assignments
Implementation of e-filing within MONHSR&C 

公司标识
Senior Officer - Digital Banking Group
Allied Bank Limited
Mar 2019 - Sep 2020 | Lahore, Pakistan

My core responsibilities in Allied Bank Limited included the following:

Business Requirement Gathering pertaining to WhatsApp Banking, Schedule Transfers, e-Credit Card Application, and debit card management after consultation with cross functional team
Screen Designs with respected to best possible UI (User Interface) and UX (User Experience) in collaboration with graphic designing team  
Coordination with in-house team and outsourced contractors for development of new features and bugs fixing
UAT (User Acceptance Testing) for new features and bugs fixing
Documentation and preparedness for WhatsApp Banking, covering the services to be offered and legal framework
Project Management related to complete Debit Card Services on e-platforms
Biller Management for mobile application and web portal
Play store and iOS reviews management, preparation of responses, communication on consoles and routine reporting on ranking within industry.
Competitive Analysis of features offered within Fintech industry

公司标识
Programme Manager Operations
Punjab Information Technology Board
Jan 2016 - Mar 2020 | Lahore, Pakistan

Worked in Punjab Information Technology Board as Programme Manager for multiple IT initiatives approved by Government of Punjab. Major experience lies in strategizing and leading cross-functional teams to bring about fundamental change through IT in government sector. Specified tenure involved closed coordination with Government Departments, like;
·       Primary and Secondary Healthcare Department
·       Specialized Healthcare and Medical Education Department
·       Women Development Department
·       Policy and Strategic Planning Unit
·       Project Management Unit for Revamping of Healthcare Facilities
·       Water and Sanitation Agency – Abbotabad
·       Water and Sanitation Agency – Swat
·       Punjab Employees Social Security Institution
·       Directorate General of Health Services
·       Integrated Reproductive Maternal Newborn and Child Health – Punjab
·       Hepatitis Control Program – Punjab
·       TB Control Program – Punjab
·       Expanded Program on Immunization
·       Dengue Epidemic Prevention, Control & Management Program
·       Commissioner Offices across Punjab
Business Requirement Gathering, Project Planning, ICT Program Implementations, Project Analytics and reporting have been few of my responsibilities within Local as well as International Market. The portfolio of my projects has been extended to; Online Medicine Procurement system for Primary & Secondary Healthcare Department of Punjab, Implementation of Document Management System in various government institutions, Telemedicine (specifically for South Punjab, Automation of Drug Testing Laboratories, Development of KPI Dashboard for Health Ministry, Roll-out of Hospital Information Management System in various secondary healthcare facilities of Punjab. I have worked with health departments of Punjab in close coordination. While established Command & Control Center in similar work nature which had four key objectives;

Monitoring of data through Online Systems 
Daily Reporting from web as well as mobile Portals 
Alert Generation at division level in case of emergency 
Coordination with administrative departments for data compilation

The same has been presented to foreign delegations including the donor agencies as well as third party evaluators. Moreover, I have been representing my department in meetings at various levels, including but not limited to; District level - Chief Executive Officers, Departmental level Secretaries, Divisional level Commissioners, Cabinet Committees and Chairmen. 
I worked as a Technical Manager in designing dashboard on Qlick Sense i.e. Business Intelligence Tool known for interactive user interface as well as for; data modeling, data management, layouts, and building stories on data. The use of Geo Analytics helped in presenting the performance of various facilities on defined map while the drill down feature aided the decision makers in investigating the root causes for said performance. 
Being part of Project Management Office for E-Governance Applications’ Team, I have worked for the coordination of more than 60 projects with healthcare department which involved reporting to Secretaries and Ministers. Managed filing and routine project status reports in said role.

公司标识
Sales Coordinator
Etisalat
Jan 2015 - Dec 2015 | Dubai, United Arab Emirates

◆ Maintaining coordination between sales and activation department
◆ Processing customer applications
◆ Customer verification for selected packages
◆ Closing sales
◆ Maintaining DSRs and MSRs
◆ Compilation of weekly sales reports of consumer and business department
◆ Follow-ups to existing clients
◆ Assisting sales manager in planning for better outcomes

公司标识
Manager Operations (MIS & Inventory)
Scaled Aviation Industries (Private) Limited
May 2013 - Dec 2014 | Lahore, Pakistan

1. Ensuring smooth routine Operations under supervision of CEO
2. Managing store inspections
3. Ensuring calibration of equipment and tools used in labs
4. Maintaining documentation for audit purpose
5. Routine reporting for management review 

公司标识
Front Desk Manager (Admission Manager)
National University of Computer & Emerging Sciences (NUCES-FAST)
Jun 2014 - Nov 2014 | Lahore, Pakistan

◆ Recruitment of admissions team in coordination with Academic Manager
◆ Developed plans for improvement in process
◆ Implementation of the plans
◆ Managing the admission process (Online application, Document verification, Test, Results, Document
Submission)
◆ Controlling in different situations
◆ Evaluating performance of team
◆ Coordination with Head of Departments and Director
◆ Continuous reporting to Manager Academics
◆ Managing payrolls for admissions team
◆ Eliminating members based on their performance

学历

FAST (Lahore)
硕士, 工商管理硕士学位, Masters in Business Administration (Marketing)‎
Marketing (Brand Management, Consumer Behavior), Marketing (Brand Management, Consumer Behavior)
CGPA 3.4/4
2014
FAST (Lahore)
学士, 工商管理学士学位, BBA (Marketing)‎
Marketing (Brand Management, Consumer Behavior)
CGPA 2.8/4
2013

技能

熟练 Accounts / Manager
熟练 Accounts Finialization
熟练 Accounts Issues Handling
熟练 Assertiveness
中级 Brand Advertising
熟练 Business Analytics
熟练 Business Management Skill
熟练 Client Engagement
熟练 Complaints Dealing
熟练 Computer Proficient
熟练 Configuration Switches
熟练 Control Room Operations Handling
熟练 Cooperation
熟练 Coordination Abilities
熟练 Coordination Skilla
熟练 Costing
熟练 CRM Command
熟练 Customer Service Siklls
熟练 Data Analysis
熟练 Dependability
熟练 Donor Communication
熟练 eCommerce Knowledge
熟练 Energetic Skills
熟练 Equipment Maintenance Coordination
熟练 Experience Of Government Projects
熟练 Field Task Management
熟练 Financial Analysis
熟练 General Management
熟练 Google Docs Knowledge
熟练 Guest Service Management
熟练 Information Management
熟练 Integrity
熟练 Leadership Collections Handling
熟练 Liaison With Stakeholders
熟练 Linked Analytics
熟练 Marketing Stratergies
熟练 Marketing Email Writing
熟练 People Management
熟练 Performance Management
熟练 Persuasion
熟练 Planning
熟练 Planning Skills
初学者 Power BI
熟练 Proactive
熟练 Proactiveness
熟练 Program and Portfolio Management
熟练 Program Coordination
熟练 Program Management
熟练 Project Analysis
熟练 Project Designing

语言

熟练 乌尔都语
熟练 英语