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概要
Dynamic and experienced customer service professional with 10 years of proven success in delivering exceptional service and fostering positive customer relationships. Proficient in handling diverse customer inquiries, resolving issues promptly, and ensuring customer satisfaction. Skilled in utilizing various communication channels, including phone, email, and live chat, to provide prompt and efficient support. Demonstrated ability to multitask in fast-paced environments while maintaining a high level of professionalism and attention to detail.
工作经历
Assistant Director
Customer Services & Process Standerdization Expert
Supervisor Operations (Contact Center)
Customer Services Representative
Worked as Inbound CSR in Jazz Contact Center(WTC) Lahore.
Telesales Representative/CSR
Worked as TSR for a renowned outbound Call Center for multiple UK Campaigns.
