Abid Rahim,
Graduation,
32 Years,
Gulberg-III Lahore,
Experience:
Customer Support Supervisor, in international USA based company handling calls,email,live chat with the customers...Also tackling and taking care of agents/Staff's performance and stats.
(2 Years)
Customer Services/Operations,Team Lead/Supervisor/Manager
in Mobilink/Jazz...
Contact Center/Jazzcash/Handling emails professionally/ Walk-in customer/Face to face dealing... at Business Center/
Plus QA Executive in Jazz listening agent's calls,marking then and compiling reports,then reporting and training of agents in the light of their calls evaluations.
(Total of 6 Years)
Pakistan Navy....
As Lieutenant.
(8 Years)