1- Responsible for smooth operations of all the departments related to Branch Banking Operations activities of the assigned Branch in accordance with the outlined policies / procedures and regulatory requirements and periodically review various steps involved. 
2- Responsible to identify any potential risk related to business operation and provide solutions to superior/bank management.
3-Responsible for issuing day to day communications required for performing of various keys functions, identify suitable personnel for acting as custodians for various keys / combinations, documents and other assets of the Branch.
4-Ensure that Branch Operations staff is updated with all the knowledge pertaining to their respective departments. Create back up of every staff to ensure proper working of the branch in case of absence of any staff member.
5-Close coordination with respective Centralized Processing Units on account of processing of documents in a complied and timely manner.
6-Ensuring all documents forwarded to the respective Centralized Processing Units are duly checked and found in order. Discrepancies in these documents are rectified within minimum possible time.
7-Response to respective Centralized Processing Units with support document (where required) in a timely manner.
8-Manage & control processing of General Banking activities to ensure that all relevant outlined policies, procedures, regulatory requirements and delivery standards are met which ultimately should reflect in satisfactory audit rating and acceptable level of internal / external customer’s satisfaction.
9- Direct Supervision of Account Opening for accounts opened at branch level / Account opening documents to be dispatched to the Centralized Processing Unit for processing. Supervision of all documents / instruments processed by the Branch and all Branch Operations activities being carried out by the Branch.
10- Exercise strict controls to minimize the transactions carrying exceptions. Arrange for reporting of exceptional transactions to HO till resolved. Close coordination with business team and other relevant support units for earliest resolution of exceptions.
11-Support line management to automate manual procedures to enhance productivity and improve turnaround time.
12- Support line management in revision of relevant Standard Operating Procedures and Policies to enhance controls and minimize operational risks with maximum output.
13- Ensure to properly maintain departmental checklists & records for easy future retrieval.

Medical billing for offshore Doctors (Clients),Filing of insurance claims and Payment posting into Accounts of doctors,Proper follow up of all accounts & claims from healthcare insurances,To act as a Liaison between doctor and insurance,Communication with insurances and client to manage the revenue cycle,Sign off and report to immediate supervisor.

Medical billing for offshore Doctors (Clients),
Filing of insurance claims and Payment posting into Accounts of doctors,
Proper follow up of all accounts & claims from healthcare insurances,
To act as a Liaison between doctor and insurance,
Communication with insurances and client to manage the revenue cycle,
Sign off and report to immediate supervisor.