概要

Manager Operations Customer Services ,Commercial Planning & Analysis with 12+ years of experience in leading and managing teams in different departments like CS,Telesales,Business Planning, Sales & Marketing Operations, Customer Care, Commercial Channel Planning. Ensuring all the KPI’s are met and achieving the company targets.
Assist in Competitive analysis/insights regarding market trends, various companies’ market offerings, monitor competitors, pricing/business models, sales and methods of operation. Support to measure the effectiveness of go to market strategy, channel programs, customer service support, sales incentives to help the management make future business decisions about their programs/campaigns to enhance the brand equity/identity .Supporting the sales process by being involved in the day to day activities of the Marketing department and by providing an invaluable support service to the sales and Marketing team.

项目

Marketing Planning & Executions

工作经历

公司标识
Manager Operations Customer Services,Commercial Planning & Sales
ORIENT Electronics (Pvt.) Ltd - ORIENT Group Of Companies.
Jan 2018 - 代表 | Lahore, Pakistan

Managing Operations Customer Services across Pakistan , Planning and Formulating Customer Services Strategies , Business Planning & marketing strategies through market research & analysis.
Planning, execution and Operations to achieve the maximum profit potential and sustain the business.

公司标识
Manager Customer Services & Business Planning
JAZZ (Previously known as Mobilink)
Jul 2004 - Jan 2018 | Lahore, Pakistan

Formulating Customer Services , Business Planning & marketing strategies through market research & analysis.
Planning, execution and Operations to achieve the maximum profit potential and sustain the business

学历

COMSATS Institute of Information Technology
硕士, 工商管理硕士学位, MBA‎
Marketing
等级 A
2004

技能

熟练 Admin Tasks Management
熟练 Business planning & budgeting
熟练 Conservation Awareness
熟练 Control Room Operations Handling
熟练 Handling Assignments
熟练 Manages task
熟练 Marketing Planning, Executions & Ops
熟练 Pursuing News Stories
熟练 Record Keeping
熟练 Relations Management Skills
熟练 Shopify Theme Management
熟练 Supervisory Experience
熟练 Xray Equipment Maintenance

语言

熟练 英语
中级 旁遮普语
熟练 乌尔都语