概要

Around 07 years of professional experience across multiple clients and verticals
Siebel 8 Consultant Certified Expert
Experience in Oracle Siebel CRM 8.1.X and IP15 & IP16 Open-UI based configuration
Worked as a Techno Functional Consultant in providing CRM Solution in Siebel eCommunications and
Siebel Public Sector
Strong knowledge in Siebel Architecture and Configuration/ Customization of Siebel Objects at multiple
levels, these include Applets, Business Component, Screens, Views, Joins, Links, Integration Objects, Pick
lists, Applets and drilldowns
Strong knowledge in Open-UI architecture, Manifest Administration, PM/PR programming and
information flow and client side configuration
Extensive experience in Siebel EAI, Integration Workflows, Web Services, Integration Objects, VBCs,
SOAP, WSDL, including integration with middleware (JMS based integration)
Expertise in Salesforce CRM development.
Expertise in Oracle Service Cloud: console configuration, workspaces, workflows, reporting, custom
menus development, business rules automation, customer portal development, custom widgets, widgets
validation etc

项目

Post Production Support
Implementation of Order Management for PTCL Siebel CRM
Case Flow Management System (CFMS) for LHC

工作经历

公司标识
Sr. CRM Consultant
Speridian Technologies
Mar 2018 - 代表 | TORONTO, Canada

公司标识
Siebel CRM Tech Lead
Speridian Technologies
Feb 2016 - Feb 2018 | Islamabad, Pakistan

Worked as tech lead for a public sector OpenUI based Siebel project, CFMS. My role is developing complex
integrations and solutions to meet client requirement. Being in leading role, I am guiding and leading Siebel
team for the development and execution of Siebel configuration tasks.

公司标识
CRM Consultant
IBM
Nov 2013 - Feb 2016 | Islamabad, Pakistan

My Role as a Techno Functional Consultant in providing CRM solution in Siebel eCommunications. My core
responsibilities were Integration of Siebel with external systems and middleware, developing complex
workflows, writing business services, validation and custom scripting for complex business requirements

公司标识
Software Engineer
KHT&S
May 2011 - May 2013 | Islamabad, Pakistan

I worked as a lead smart card software engineer. My core responsibilities were writing & testing smart card
and SIM card applications. I used to create SIM profiles and generate output files with full security of sensitive
keys for the telecom customers by encryption and ciphering.

学历

National University of Science and Technology
哲学硕士, MS(IT)‎
Completed
2016
National University of Science and Technology
学士, 商学士/理学士, BS(IT)‎
Software Engineering
CGPA 3.3/4
2011

技能

中级 Architectural Skills
初学者 CRM Analysis
熟练 Joomla
中级 Object-Oriented Software
初学者 Oracle Cloud CX
初学者 Oracle RightNow
初学者 Oracle Service Cloud
熟练 Query Language
熟练 Siebel
初学者 Unix
中级 XML/XSL
熟练 XSLT

语言

熟练 乌尔都语
熟练 英语