Rendered a keen eye for details to define and articulate the company’s retail digital agenda and integrated into the business operations models from the perspective of sales, revenue growth, cost savings, and customer experiences.
Exercised hands-on approach to build the Digital PMO office in a digital banking group, with detailed cross-functional SLAs, Policies.
Implemented the RAST project as mandated by the State Bank of Pakistan as well as the Roshan Digital Project mandated by SBI and devised following modules within 4 months on Faysal Digi-App and internet Banking:
Digital customer On-Boarding
Equities Investments
Repatriation, Conversion
Naya Pakistan Certificate

Strategically positioned as the director of professional services, spearheaded the successful iMAL core banking implementations of Burj Islamic Bank Pakistan, Summit Bank Pakistan, Jaiz Bank PLC Nigeria, and Bank Dhofar Oman.
Partnered with leadership to create Pakistan Office, including product Program Management, Business Development.

Built a 5-year Digital Bank strategy that aligned the State Bank of Pakistan 2020 vision and its deliverables with bank-wide objectives.
Defined IT dept. structure, maintained high-level knowledge of current and emerging technology development and applications.
Led Digital Banking automation across Mobilink Bank and digitized 140 operational activities aligned with MMBL's digital banking strategy. Led procurement of TPS switch and oversaw in-house setup/application of middleware in Mobilink bank within 3.5 months.

Drove operational improvements of programs from initiation to closure, which resulted in savings and improved profit margins.
Built a 5 year IT strategy for Jaiz Bank PLC Nigeria that aligned the department and its deliverables with bank-wide objectives.
Mitigated business continuity risk by gaining approval to build new, CBN compliant data centres to replicate all services.
Led Jaiz Bank PLC, Master Card project enabling the customer to enjoy their funds internationally using any POS and ATM Worldwide.

Devised Visa card with Digital Wallet, CDM, Internet & Mobile banking in Mobilink Bank as the first MFB in the country to offer such a service.
Liaised with Huawei Technology for implementation of new branchless banking solutions JAZZ CASH through (CPS) Cloud payment system within a record time of 6 months in Mobilink Bank.
Implemented State Bank of Pakistan Governance IT Framework in Mobilink Bank to ensure technology and architecture compliance.

Implemented Core Banking system with the 32-member inter-departmental team in 75 branches within an unprecedented project completion time of 9 months
Implemented Core Banking system in Burj Islamic Bank with the 32-member inter-departmental team in 75 branches within an unprecedented project completion time of 9 months.
Implemented MasterCard, Alternative Distribution Channels (Internet Banking, Mobile Banking, ATM Networks) in Burj Islamic Bank.

Identified plans and resources required to establish and develop IT strategies to meet project goals and objectives by setting realistic timelines and checkpoints.
Saved $350K+ annually by initiating paperless environment, Information Viewing System across standard chartered MESA countries.
Oversaw SCB in-house development and bank-wide implementation in 23 countries of a Web-Based Signature Verification System.
Led implementation of SCB Statement Storage System in Pakistan and 16 other SCB countries, resulting in $4M savings in total costs.

Led Consumer Banking Technology Implementations as a bridge between the business and Information Technology Department.
Led SCB Pakistan's team through group application implementation for Auto/PL Financing and Mortgage Financing; also launched unique, paperless SCB Customer Satisfaction Capturing System Panel where customers marked satisfaction levels on the spot.
Successfully devised SCB Statement Storage System in Pakistan and 16 other SCB countries, resulting in $4M savings in total costs.