概要

As An Customer Care ith an emphasis on training and development of almost 1 year, I am adept at determining the learning and development requirements of staff members and developing and putting into action programmes tp address those requirements. I am ski;;ed as needed. In addition, I have sessions, as well as assessing their succes and making adjustments as needed, In addition, i have execellent communication skills collaboration skills and can collaborate with staff members at all organizational levels to meet their development goalss. i can use my abilities to support a culture of ongoing learning and growth, which will eventually result in a more motivated, engaged, and productive staff.

工作经历

公司标识
Customer Care Executive
Pakistan Telecommunication Company Limited (PTCL)
Oct 2022 - 代表 | Karachi, Pakistan

I am doing Customer Care Excutive.Good System Hndking,easily handle Hi tect SoftwerePAKISTAN TELECOMMUNICATIONS LIMTED .(PTCL)

学历

Sindh Institute of Management & Technology
学士, 贸易学士, B.com‎
Finance
CGPA 3.2/4
2024
Govt College of Technology Karachi
大专, Mechanical Engineering‎
Technical
Completed
2019
Islamia University
学士, 工商管理学士学位, Bachelors in Commerce‎
Accounting
等级 A
2019

技能

中级 Activity Coordination
中级 Admin Operations Management
中级 Admin Task Planning
熟练 Administrative Management
中级 Administrative Management 
初学者 Aesthetic Procedures Knowledge
熟练 Always Willing to Learn
熟练 Analytical Skills
熟练 Blog Marketing
熟练 Brand Awareness
熟练 Business Development Strategies
初学者 C#
熟练 Call Centre Services
熟练 Call Control
熟练 Call Handling
熟练 Calls Handling
熟练 Camera Operating Skills
中级 Cash Balance Management
熟练 Cash Collection
熟练 Cash Handling
熟练 Client Dealing 
初学者 CNC Machine Knowledge
初学者 CNC Operation
熟练 Committed to Customer Services
熟练 Communication Skiils
熟练 Communication Skills
熟练 Computer Proficient
初学者 Configuration Switches
中级 Content Creation
熟练 Content Marketing Skills
中级 Credit Cards Knowledge
中级 Cross Cultural Communication Skills
初学者 Csutomer Services
中级 Customer Analysis
熟练 Customer Care Representation
中级 Customer Dealing
熟练 Customer Focused
熟练 Customer Relationship Management
熟练 Customer Satisfaction Management
熟练 Customer Service
熟练 Customer Service Skills
熟练 Customer Services
中级 Data Access
初学者 Data Analytics
初学者 Data Collection
初学者 Data Comparison
初学者 Data Extraction
中级 Data Management
初学者 Data Security
中级 Database Development

语言

熟练 乌尔都语

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