1. December 08, 2016 to Present, Islamabad, Pakistan National Highway Authority (NHA)
Computer Operator (BS-14)
Operating system, software installation and trouble shooting of Computer Systems.
Giving IT /Networks support to Employees.
Typing of Official Documents using Word Processing and Spreadsheets.
Coordination with the higher management to keep them up to date.
2. Jan 01, 2016 to December 07, 2016 Islamabad, Pakistan Resource Dimension
Networks/Admin Executive
Operating system, software installation and trouble shooting of Computer Systems.
Giving IT /Networks support to Employees.
Usage of E-portal regarding IT related Tasks done.
Coordination with the higher management to keep them up to date.
Administrative Tasks
To keep record of Stationary and Food Items in the form of Excel Sheets and Word Processing on Monthly Basis.
To Supervise Support Staff.
Tasks include making Vouchers of Bill payments (i.e. Electricity, Sui gas, Internet Device).
Sending E-mails using MS Outlook to upper Management regarding Daily Work Routine.
3. Aug 01, 2012 to December 31, 2015 Islamabad, Pakistan BRAC Microfinance NGO
Monitoring Officer
Branch and Field Visits.
Checking all the related documents
Data Collection
Preparing Weekly Reports
4. Jan 01, 2010 to July 31, 2012 Islamabad, Pakistan The City School
Support Executive
Operating system, software installation and trouble shooting of systems in Computer Lab.
Network configuration on client machines available in computer Lab.
Coordination with the higher management to keep them up to date and making things happen in timely manner.
Administrative Duties
Researching information for higher management and co-workers online.
Tasks include taking orders from other employees, tracking orders.
Dispersing items upon arrival and handling invoices.
Using word processing and spreadsheet programs to create professional, concise documents.
5. May 22, 2009 to Dec 31, 2009 , Islamabad, Pakistan PTC (Pakistan Tobacco Company)
Help Desk Analyst- (Outsource employee by Hi Tech Systems International)
Operating system, software installation and trouble shooting of systems.
Good working knowledge of SODA application used for calls logging.
Coordination with vendors, personally and by email for service and warranty related issues.
Coordination with the higher management to keep them up to date and making things happen in timely manner.
6.November 13, 2006 to May 20, 2009, Islamabad, Pakistan MOBILINK (An Orascom Telecom Company)
Resident Engineer-
Operating system, software installation and trouble shooting, computer hardware database handling, network configuration etc on client machines
Good working knowledge of call logging application and MS outlook.
Coordination with vendors, personally and by email for service and warranty related issues.
Coordination with the higher management to keep them up to date and making things happen in timely manner.
Skills
Computer and network troubleshooting
Good working knowledge of call logging applications i.e.SODA etc.
Fair knowledge of LAN/WAN
Administrative Management