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工作经历
Customer Support Representative
Manage inbound calls, emails, and social media inquiries
Resolve customer complaints, provide appropriate solutions and follow up in time to ensure the resolution of the issues
Identify customer needs & take proactive steps to maintain positive experiences
Quality Data Analyst
Monthly Analysis of Yarn Vendor Complaints vs Arrival
Control Union Certificates creation of Fabric Sold that is made with Organic, Recycled & Organic plus Recycled Yarn
BCI (Better Cotton Initiative) Certificates creation of Fabric Sold that is made with BCI Yarn
Production Data Analyst
Production reports of different production sections with the worker's efficiency
Daily Plan for production sections in order to ensure the timely delivery of export orders
Daily analysis of Quality related issues raised at the Packing section
