خلاصہ

17 Years of diversified experience regarding Sales, Retail, Warehouse and Customer Experience in different domains like Retail Business, Real Estate, Call Center, Support Department, Business Center and Franchise & Retail domains.

تجربہ

کمپنی کا لوگو
Branch Manager
SAAB Moulded Furniture
جنوری ۲۰۲۳ - موجودہ | Lahore, Pakistan

Managing Branch Operations.
Plastic Furniture, Household, Office and School Furnitrue Sales at outlet.
Corporate clients dealing.
Sales Targets.
Warehouse Management of Furniture Inventory. 

کمپنی کا لوگو
Assistant Manager Project Sales
zameen.com
نومبر ۲۰۲۲ - جنوری ۲۰۲۳ | Lahore, Pakistan

Project Sales.

کمپنی کا لوگو
Real Estate Manager
CDB Properties
مارچ ۲۰۲۲ - اکتوبر ۲۰۲۲ | Lahore, Pakistan

Project Sales.
Plot Sales.

کمپنی کا لوگو
Branch & Warehouse Manager
K Store
اپریل ۲۰۱۸ - فروری ۲۰۲۲ | Depal Pur, Pakistan

Managing Retail Store regarding Grocery, Cosmetics & other Households.
Managing Warehouse for all stock.
Managing Sales Team of the store.
Sales Targets.

کمپنی کا لوگو
Assistant Manager Postpaid Recovery
Warid Telecom
جولائی ۲۰۱۵ - مارچ ۲۰۱۷ | Lahore, Pakistan

Managing support team for Postpaid Segment at back-end support department.
Support Team aiming to provide support to all frontend teams like business center, call center, corporate and franchise domains.
Major KPIs regarding Requests and Complaints from frontend.

کمپنی کا لوگو
Business Center Manager
Warid Telecom
اکتوبر ۲۰۱۳ - جولائی ۲۰۱۵ | Lahore, Pakistan

Serving as a Manager for Business Center.
Managing a team of 18 staff members including a Supervisor.
Looking after customer services and sales of walkin customers at front-end business center.
Sales Targets
Customer Experience KPIs.

کمپنی کا لوگو
Postpaid Sales and Customer services Franchise Coordinator
Warid Telecom
نومبر ۲۰۱۰ - اکتوبر ۲۰۱۳ | Lahore, Pakistan

Managing Business Partners Franchises of allocated Region.
Looking after postpaid sales and Customer services at franchise end.
Postpaid Sales Targets from Franchises.
Customer Experience Support to all franchises.

کمپنی کا لوگو
Customer Service Executive
Warid Telecom Pvt Ltd
مارچ ۲۰۰۸ - اکتوبر ۲۰۱۰ | Lahore, Pakistan

Warid Telecom/Business Center
Front end Sales & Customer Experience
Serving Walkin Customers
Sales Targets

کمپنی کا لوگو
Customer Services Representative
Warid Telecom Pvt Ltd Pakistan
اگست ۲۰۰۵ - فروری ۲۰۰۸ | Lahore, Pakistan

Contact Center Teams at Warid Telecom
Inbound Call Center/Calls Handling
Quality and Quantity Targets
Achievements • One Time Best Team of Contact Center Nationwide in PSM.

تعلیم

University of Lahore
ماسٹرز, , MBA Marketing‎
2005

پیشہ ورانہ مہارتیں

ماہر Retail Operations
ماہر Sales & Customer Experience

زبانیں

ماہر انگریزی
ماہر اردو
ماہر پنجابی

Kaleem آپکے جاننے والے

Muhammad Masood Akhtar
Mohamed abdulrahman al bahar Caterpillar dealer