工作经历

公司标识
Customer Support Executive
Maxen Power
Jun 2022 - 代表 | Lahore, Pakistan

My position entails managing customers' accounts, eg., collection, billing technical issues.
Maintaining communication with customers and resolving all issues and queries.

公司标识
Chat Support Executive/Sales Executive
Base Camp Data Solutions
Jul 2020 - 代表 | Lahore, Pakistan

Receiving and placing customer service telephone calls. Maintaining solid customer relationships by handling questions and concerns with speed and professionalism. Resolving customer complaints, managing database records, drafting status reports on customer service issues.
I have a range of responsibilities including identifying and educating prospective customers while supporting existing clients with information and assistance that relates to products and services.

公司标识
Manager
Bajwa Interiors
Jun 2017 - Aug 2020 | Lahore, Pakistan

I was responsible for the supervision of employees, marketing, customer service and paperwork. I also trained new employees 

公司标识
Self Employed
Garments and Textiles
Jan 2000 - Jun 2005 | Greater London, United Kingdom

学历

Kingston College
中级/A级, 等级A, A Level‎
Art & Design, English Literature, Pure Mathematics, Business Studies
1993

技能

熟练 Account Reconciliation
中级 Adaptable to Changes
中级 Admin Operations Management
熟练 Aging Analysis
熟练 Aseptic Technique Knowledge
熟练 British Accent
中级 Call Center Development
熟练 Call Handling Skills
中级 Client Dealing
熟练 Client Relationship
中级 Committed to Customer Satisfaction
中级 Computer Accessories Knowledge
中级 Configuration Switches
熟练 Conservation Awareness
熟练 Coordination Skillss
初学者 Coordination Skill's
熟练 Customer Acquisition Skills
熟练 Customer Communication Skills
中级 Customer Focus
熟练 Customer Satisfaction Management
中级 Customer Success
熟练 Customer Support
熟练 Debt Recovery
熟练 Dynamic Communication Skills
中级 eCommerce Account Handling
中级 Education Counseling
熟练 Eglish Communication Skills
熟练 Email List Management
熟练 End to End Sales
中级 Event Marketing Strategies
中级 Financial Analysis
初学者 Handling Assignments
熟练 International Campaigns Handling
熟练 Interpersonal Leadership
熟练 Legal Documents Management
中级 Live Chat Handling
熟练 Management Skills 
中级 Microsoft Applications Command
熟练 Multitasking Skills
熟练 Outbound Calls Handle
中级 Persuasion Customer
熟练 Process Improvement
熟练 Process Operations Handling
熟练 Receptionist Duties
熟练 Record Keeping
熟练 Relations Management Skills
中级 Representation Skills
熟练 Sales
熟练 Sales Automation
熟练 Sales Management

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