An experienced IT Professional with a diverse skills base gained and utilized in field, site based and client facing engineering roles within the IT Service industry for 15 + years. A strong leader with well developed communication and relationship building skills fully utilized to support users and teams within multi user environments. A Certified Microsoft Systems Engineer with broad technical expertise covering Windows NT, Windows 2000, Windows 2003 Server & Enterprise, MS Office, Outlook Exchange e-mail client and Internet Access. Having gained extensive experience and significant skills Rizwan now seeks a new and challenging role within a company with offering opportunities for ongoing skills and professional development in return for commitment and continuous achievement.
● Administration for a Windows Server 2003 based 200 nodes networks
● Installation, configuration and continual monitoring of Microsoft ISA 2004 server, IIS, ISA, PANDA Antivirus, Symantec Antivirus, WSUS and the GFI Network
● Project managed the installation and configuration of the Network, Server, Operating Server, VIZRT, the OCTOPUS newsroom system, WINPLUS & BUG EYE, INCITE (MP & NM), MAC hardware and OS, Seachange Storage Server and Cluster, Adventnet Service Desk Plus, GFI Endpoint Security 4.0 and WIRES services
● Configured and maintained both PANDA Integra and PANDA GD Performa
● Maintained and developed Seachange Video Storage with 6 media clients
● Installed, Configured & Customized Adventnet Products such as Adventnet Service Desk Plus, Adventnet OP Manager, Adventnet Netflow Analyzer, Adventnet AD Manager, Adventnet OpStor & Adventnet Desktop Central.
● Installed & Maintained Cisco networking hardware including switches and wireless devices
● Installed, configured and managed backup of Database Servers SQL 2003 /2005
● Monitored Server and Network performance delivering optimized performance and business continuity
● Managed network analysis providing full documentation and managing all associated administration
● Installed, configured and Maintained DELL MD 3000, DELL 2950, HP DL380 and MD 1000 based storage servers
● Key liaison and main point of contact for a range of issues covering networks, desktop and domain issues in a 100+ users retail banking environment
● Management of the Data Centre and technical support for engineering staff and users internal and externally
● Administration and management of computer network, trouble shooting, fault finding and resolution
● Development and management of the preventative maintenance schedule
● Overseeing and ensuring the ongoing provision of network connectivity
● Project managing the implementation and integration of servers, workstations, laptops, storage devices and peripherals
● Consultant and technical advisor or the senior executive team on future IT developments and emerging technology with particular focus on connectivity, LAN, WAN and the Internet
● Project managed the migration of Lotus Notes 6.5.5 system from Exchange 5.5 with the Karachi I.T Team across the Central Region
● Supported and maintained 32 branches across the central region covering hardware, software and Network issues