Dynamic and results-driven Sales and Business Development Manager with over 9 years of combined experience in the FMCG and SaaS sales industries. Proven track record of driving revenue growth, building and maintaining robust client relationships, and identifying and capitalizing on new business opportunities. Strong communicator with excellent negotiation skills, capable of leading cross-functional teams to achieve outstanding results in highly competitive markets.
● Business Growth: Spearheaded business planning from the ground up, achieving a GMV of $2 million in first two quarters and $3 million in the last two quarters, driving a 25% increase in overall revenue.● Product Expansion: Successfully introduced and integrated 10 new SKUs, contributing to a 20% increase in product diversification by leveraging thorough market analysis and strategic partnerships.● Team Leadership: Led and coached an 8-person sales team, providing comprehensive productknowledge and training on customer behavior, which improved productivity and boosted sales by 30%.● Customer Retention: Maintained a 70% customer retention rate by implementing personalizedfollow-ups, resolving issues proactively, and fostering strong client relationships.● Operational Efficiency: Collaborated with the operations team to streamline processes, leading to a 15% reduction in second-mile costs by optimizing logistics and improving coordination between departments.
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