Ø  Responsible for day-to-day operations (Deployment / Termination / Support and scheduled activities) of their assigned projects.
Ø  Coordinating project schedules, resources, equipment and information.
Ø  Liaising with clients to identify and define project requirements, scope and objectives.
Ø  Ensuring that client’s needs are met as the project evolves.
Ø  Responsible for project procurement management.
Ø  Responsible to prepare budgets.
Ø  Manage overall Inventory.

1) Ø  Define project requirements by identifying project milestones, phases and elements; forming project team; establishing project budget.
Ø  Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
Ø  Prepare technical reports by collecting, analyzing and summarizing information and trends.
Ø  Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports.
Ø  Review a variety of areas including operations, purchasing, inventory, distribution and facilities.
Ø  Resolution of customer complaints by support team, immediately update on ticket (CRM/IBM Maximo complaint portals). Team routing after L1 support for troubleshooting and restored the customer complaint after analysis of nature of complaint.
Ø  Manage teams for new link deployment and Support for Corporate customers.
2) MIS - Business Analyst | Project Management |Reporting- Budgeting|

Responsible for execution & technical support of WiMAX (High-speed wireless) Broadband project at customers’ premises.
Ensure quality of services (technical and non-technical) being provided by the team to its customers, both on call and on field.

Responsible for execution & technical support of WiMAX (High-speed wireless) Broadband project at customers’ premises. Ensure quality of services (technical and non-technical) being provided by the team to its customers, both on call and on field.