概要

I am dedicated, passionate and skilled in customer support and logistics. Proficient in responding to customer complaints and finding solutions, customer request management, and providing product analysis for customers. Specialize in facilitating customer satisfaction by connecting and communicating fluidly.

项目

The UnderDog- A Bar and Dine in
Sainsburys - A Local superstore
Shahnoor Entertainment
Epay - A Euronet worldwide company

工作经历

公司标识
Technical Support Supervisor
Mindbridge Pvt. Ltd.
Jun 2013 - 代表 | Lahore, Pakistan


Working as a Tech department Supervisor for the project “Epay”.

公司标识
Customer Service Supervisor
Sainsbury's - A supermarket Company
Nov 2009 - Mar 2013 | North Yorkshire, United Kingdom


Worked as a floor supervisor for one of the biggest grocery shops in the UK.

公司标识
Floor Supervisor
The Underdog - A Bar and Dine in
Dec 2009 - Feb 2013 , United Kingdom

I have served my responsibilities in regards to manage the floor such as food serving, ordering, staff work e.t.c.

公司标识
Managing Director
Shahnoor Entertainment
Nov 2005 - Mar 2009 | Lahore, Pakistan


Worked and managed the production house.

学历

Opal College London
硕士, 工商管理硕士学位, Level 7 Postgraduate Diploma‎
Developing Strategic Management, Managing Corporate responsibility
所占比重 89%
2013
Walthamstow Business College
学士, 工商管理学士学位, Level 4 Graduate Diploma‎
Business Management, Administration, Manage Meetings
所占比重 85%
2011
Wilson College
大专, Diploma in Strategic Management‎
Starter Diploma of Business Studies
Completed
2010
college of tourism & Mutimedia Computing
大专, Diploma in Multimedia Engineering‎
Animations, Editing, Script Wrinting
Completed
2006
Edge System International College
大专, Diploma in flash commerce‎
Web Developing, Designing tools
Completed
2003
Punjab College of Commerce (PCC)
中级/A级, 计算机科学学生, Intermediate in Computer Science‎
Computer Science, Mathemetics, Statistics
等级 D
2002
Pak Foundation Public School
大学入学/0级, 科学, Matric in Science‎
Mathemetics, Physics, chemistry
等级 D
2000

技能

中级 British Accent
熟练 Cross-team Communication
熟练 Customer Handling Skills
熟练 Customer Service
熟练 Email List Management
熟练 Hiring And Team Building
熟练 Listening to Customers
熟练 Maintenance Supervision
熟练 Proficiency In Vein Puncture
熟练 Relations Management Skills
熟练 Tbricklaying
熟练 Technical Staff Management
熟练 Typing Skills

语言

熟练 乌尔都语
熟练 英语