Crop Picture
NOTE: Do not upload any image that violates our Picture Policy. Doing so will result in the removal of the concerned image without prior notification.
Irza Ch
Technical Support Specialist
indrive - Lahore, Pakistan
خلاصہ
I have 5 years of experience in Customer support/ Technical support specialist. i have experience for Chat, Calls and Emails. Willing to have new experiences as well.
تجربہ
Technical Support Specialist
indrive
اکتوبر ۲۰۲۱
- فروری ۲۰۲۵
| Lahore, Pakistan
Worked with inDrive remotely as Technical support specialist.
CRO
Abacus Consulting
اکتوبر ۲۰۱۹
- جولائی ۲۰۲۱
| Lahore, Pakistan
Working with critical campaign in Careem (RH services)Handling inbound and outbound calls Providing back end email services
تعلیم
November
بیچلرز,
بی سی ایس / بی ایس,
BS(hons.)CS
Computer Science
2019
پیشہ ورانہ مہارتیں
ابتدائی
Active Listening
ماہر
Admissions Queries Handling
ماہر
Call Handing
ابتدائی
Cisco SW
ابتدائی
Client Issue Resolution
ماہر
Communication Skills
متوسط
Computer Literacy
ماہر
Configuration Knowledge
متوسط
Configuration Switches
ماہر
Conservation Awareness
ماہر
Coordination Skills
ماہر
Curriculum Assessments
ابتدائی
Customer Acquisition Skills
ماہر
Customer Care
ابتدائی
Customer Dealing
ماہر
Customer Handling
ماہر
Customer Interaction Management
ماہر
Customer Interaction Management (CIM)
ماہر
Customer Satisfaction Management
ماہر
Customer Serivce Skills
ماہر
Customer Service
ماہر
Customer Service =
متوسط
Educated
متوسط
Energetic Skills
متوسط
Excellent speaking skills in the target language
ماہر
Fluent in English
ماہر
Handle Outbound Calls
ماہر
Incoming Calls Handling In English
ابتدائی
Internet Troubleshooting
ماہر
IT Support Responsibilities
متوسط
Medical Activity
ابتدائی
Multitasking Skills
متوسط
Passion
ماہر
Professional Telephonic Skills
ماہر
Relations Management Skills
ماہر
Team Building
متوسط
Troubleshooting Skills
متوسط
Windows Installation
زبانیں
ماہر انگریزی
ماہر اردو
