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As a Customer Success Executive, you will be the main point of contact for our clients after the sale. Your role is to build strong relationships, ensure customer satisfaction, and help clients succeed with our solutions.
Key Responsibilities:
Onboard new clients and provide product/service training
Maintain regular contact to understand client needs and goals
Resolve customer issues quickly and professionally
Collaborate with internal teams to ensure customer success
Identify upselling or renewal opportunities
Requirements:
Strong communication and interpersonal skills
Customer service or client-facing experience preferred
Problem-solving mindset and attention to detail
Ability to manage multiple clients and tasks efficiently
CRM or software knowledge, if needed.
Premio Travel & Tours Pvt Ltd
Premio Travel & Tours (Pvt.) Ltd
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