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We are looking for a friendly and detail-oriented Customer Support Officer to join our team. In this role, you will be the first point of contact for our customers, helping to resolve inquiries, provide information, and ensure a smooth customer experience.
Responsibilities:
Respond to customer queries via phone, email, or chat in a timely and professional manner
Resolve issues and provide accurate information
Maintain records of customer interactions
Collaborate with other departments to ensure customer satisfaction
Escalate complex issues when necessary
Requirements:
Excellent communication skills
Patience and a problem-solving attitude
Basic computer skills and familiarity with customer support tools
Prior customer service experience is a plus
Premio Travel & Tours Pvt Ltd
Premio Travel & Tours (Pvt.) Ltd
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